Senior Database Analyst - Cloud Consulting Service

3 Lý do để gia nhập công ty

• Very competitive remuneration package
• Build products for millions of users in Australia
• Hybrid and flexible working environment

Mô tả công việc

By applying for the above position, you accept and agree that your personal data and any information stated in the attached curriculum vitae (CV) will be used and processed by ITViec and NAB Vietnam for recruitment purposes. The storage and processing of such information will comply with the applicable laws of Vietnam, and the policies and procedures of ITViec and NAB Vietnam regarding personal data, as amended from time to time.

ABOUT THE ROLE

Responsible for the ongoing management and delivery governance of one or more end-to-end Database Services, incorporating Strategy, Design, Run, Provisioning & Deployment, Transition & Change, Consumption, Support, Delivery Performance & Quality, Capacity & Continuity, Issue & Risk Management. 

• Support the service(s) across the organization  
• Identifies and addresses risks with the operation of the service 
• Understands the end-to-end (E2E) technical service(s) including dependent components and infrastructure 
• Contributes to the identification of issues / incidents / events that impact agreed service KPIs, SLA’s, Service Health as well as any 3rd party Service Providers.  
• Responsible for the successful resolution of critical, high, medium and low problems 
• Provides technical support and direction across service management processes including, incident, problem, change, configuration, capacity, continuity (DR), availability, asset, monitoring and alerting  
• Responsible for understanding the required business outcomes for the service and translating those, with input from Business Engagement into Service Improvement Plans - where relevant 
• Collaborate with Architects and Design Leads to ensure that projects are scoped in accordance with asset roadmaps and strategies  
• Collaborate with 3rd party service providers, project services and service management to ensure high quality and successful transition of all service(s) changes 
• Utilise appropriate forums and networks to identify opportunities to leverage asset portfolio capabilities 
• Ensure adequate communication, knowledge sharing and issue resolution across delivery and support teams 
• Ongoing Stakeholder Management & management of stakeholder expectations 
• Ensure appropriate capacity, risk and security monitoring, disaster recovery and business continuity plans are in place across the portfolio, any issues are to be identified and remediated appropriately 
• Implement and enforce appropriate data quality controls are in place across the portfolio 
• Another important part of the role is to perform On-Call support, where you will be remunerated accordingly and be part of a team

KEY CHALLENGES: 

• Effectively manage Service Providers to ensure service stability, service risks are managed effectively and ongoing service health maintained 
• Driving operational & technology change agenda to mature services in line with industry direction  
• Ensuring service change and service transition is executed flawlessly  
• Maintain systems at the required service level exceeding the expectations of our customers

Yêu cầu công việc

• 4-6 years’ experience in Database Technology and delivery, with a strong background in the practical use, design and deployment of large-scale Database infrastructures 
• 4-6 year’s designing, building, managing and administering large scale Database (physical and virtual) environments 
• 4-6 years’ experience with Oracle Database, any experience with PostgreSQL would be an advantage. 
• Experience with design, implementing and managing enterprise Database and application dependencies and toolsets  
• Experience with database optimization and tuning. 
• Strong awareness and understanding of hardware, networks, software technologies and applications 
• Relevant industry certifications 
• Strong business communication and interpersonal skills 
• Proven ability to remain flexible to deliver business outcomes 
• Proven experience in coordinating multiple stakeholders and 3rd parties to deliver successful outcomes in a time sensitive environment 
• Knowledge and understanding of industry trends and technology 
• Tertiary qualification in a Technology discipline or related field.

Tại sao bạn sẽ yêu thích làm việc tại đây

1. Generous compensation and benefit package 

• Attractive salary and benefits  
• 20-day annual leave and 7-day sick leave, etc.  
• 13th month salary and Annual Performance Bonus  
• Premium healthcare for yourself and family members  

2. Exciting career and development opportunities  

• Large scale products with modern technologies in banking domain  
• Clear roadmap for career advancement in both technical and leadership pathways  
• Sponsored certificates in both IT and banking/finance  
• Premium accounts on Udemy/A Cloud Guru/Coursera/LinkedIn, etc.  
• English learning with native teachers  

3. Professional and engaging working environment 

• Hybrid working model and excellent work-life balance    
• Well-equipped & modern Agile office with fully-stocked pantry   
• Annual company trip and events    

A DIVERSE AND INCLUSIVE WORKPLACE WORKS BETTER FOR EVERYONE 

NAB is a place where colleagues of all genders, sexualities and ages, carers and colleagues with disability, and colleagues from all cultures, races and religions have the opportunity to thrive, connect and grow. 

If this excites you, let's have a chat over a cup of coffee!