Product Manager (SaaS, CPaaS, English)

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Mô tả công việc

We are seeking an experienced and results-driven Product Manager to join our dynamic CPaaS App Business team. The successful candidate will be responsible for owning the product vision, strategy, and roadmap for our cloud-based communication solutions, driving their evolution from concept to market leadership. You will collaborate closely with cross-functional teams including Business, Design, Engineering, and QA to deliver outstanding SaaS products that address market demands and drive business growth.

Responsibilities

Product strategy and vision:

• Define and articulate a compelling product vision and strategy for your assigned application portfolio, ensuring alignment with B3Networks' overall objectives and market opportunities..
• Conduct research to understand market trends, competitors, and customer needs.
• Champion the customer experience for your products, ensuring solutions solve real problems and deliver measurable value

Product roadmap and development:

• Develop, prioritize, and manage a dynamic product roadmap that reflects strategic goals, customer value, and technical feasibility.
• Translate strategic initiatives into clear, concise and detailed product requirements and user stories for the engineering team.
• Drive the entire product lifecycle, collaborating closely with Engineering, Design, and QA, from ideation and discovery through development, launch, and post-launch iteration.

Market and customer insight:

• Continuously monitor industry trends, emerging technologies (e.g., AI in communication), and competitive dynamics relevant to your product area
• Engage with Business teams to gather feedback, understand pain points, and identify opportunities for product innovation and improvement..

Yêu cầu công việc

• Bachelor's degree in Computer Science, Engineering, Business, or a related field.
• 2+ years of hands-on B2B product management experience, preferably within a SaaS or cloud communications environment..
• Proven track record of successfully defining, launching, and managing complex software products throughout their lifecycle..
• Strong understanding of agile development methodologies.
• Exceptional communication, interpersonal, and presentation skills, with the ability to articulate complex concepts to both technical and non-technical audiences.
• Ability to work effectively in a fast-paced, dynamic, and evolving technology environment.
• Data-driven decision-making and analytical skills.
• Familiarity with product management tools such as Jira, Confluence, and roadmapping software.

Bonus points (highly desired)

• Experience with API-first products or platforms.
• Knowledge of telecom protocols (SIP, SMS, RCS) or related technologies.
• Prior experience working with enterprise customers or Telcos.
• Familiarity with AI-powered tools (e.g., for research, productivity, data analysis) to enhance product management workflows.

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We only hire top talents from top universities, and we always create equal opportunities for everyone to shine.

On hiring newcomers, we’d rather need a fast learner with little experience yet positive attitude than those who have a lot of experience but failed our attitude test.

We also believe that A players can only work with A players, they can’t stand B players. And we commit ourselves to create an environment where everyone constantly competes for the best.

• All the benefits of employee under Vietnam Labor Law.
• 14 days annual leaves
• Private healthcare insurance from the company.