Software Engineer - AI-Powered Solutions

BillEase
A Fintech with a Purpose
+2
The Hive D1, 26 Huynh Khuong Ninh, Da Kao ward, District 1, HCMC, Quận 1, TP Hồ Chí Minh
Linh hoạt
Đăng 1 ngày trước
Kỹ năng:
Python
AI

3 Lý do để gia nhập công ty

  • Flexible working hour
  • Internation team
  • Competitive salary

Mô tả công việc

Job Title: Software Engineer - AI-Powered Solutions

We are seeking a highly skilled and innovative software engineer to lead the development of multiple AI-powered solutions that will address key business and operational challenges within our company. The ideal candidate will have a strong background in chatbot and voice bot development, with the primary goal of automating our Customer Service and Collections processes, while also enhancing the efficiency of our call center operations.

Key Responsibilities:

  • Design, Develop, and Deploy AI Bots: Lead the creation and implementation of chatbot and voice bot systems tailored to our business needs.
  • Enhance AI Features: Continuously improve the capabilities of the bots, including voice recognition, image processing, and speech-to-speech functionality, to ensure more intuitive interactions and better user experiences.
  • Integration with Telephony Systems: Seamlessly integrate the AI bots with our existing telephony infrastructure, ensuring smooth operation across all communication channels.
  • Performance Optimization: Conduct rigorous testing and debugging to ensure the bots deliver optimal performance in real-time, high-pressure environments.
  • AI-Driven Automation: Leverage AI to automate customer service inquiries, streamline collections processes, and optimize call center workflows for improved operational efficiency.

Yêu cầu công việc

  • Proficiency in Chatbot/Voice Bot Development: Extensive experience in building, deploying, and maintaining both text-based chatbots and voice-based bots for real-world applications.
  • Voice Recognition & Speech Technologies: Strong understanding of voice recognition systems, speech-to-text, and text-to-speech technologies.
  • Image Processing: Familiarity with image processing techniques to enhance bot capabilities where visual data is involved.
  • Telephony Services Integration: Hands-on experience integrating AI solutions with telephony platforms (e.g., VoIP systems, WebRTC, SIP).
  • Python Expertise: Deep knowledge of Python for building scalable AI models and system integrations.

Nice-to-Have Skills:

  • Natural Language Processing (NLP): Knowledge of NLP techniques to improve the bots' understanding of human language and conversational nuances.
  • Cloud & DevOps Experience: Familiarity with deploying AI systems on cloud platforms and automating CI/CD pipelines.

Tại sao bạn sẽ yêu thích làm việc tại đây

  • This role offers an exciting opportunity to shape the future of our company by driving automation and AI adoption. You will work on cutting-edge AI technologies, making a significant impact on our ability to scale and improve customer interactions
  • Competitive salary
  • Healthcare Insurance
  • Flexible working hour

We’re here to help every Filipino take control of their financial future

Mô hình công ty
Sản phẩm
Lĩnh vực công ty
Dịch Vụ Tài Chính
Quy mô công ty
301-500 nhân viên
Quốc gia
Philippines
Thời gian làm việc
Thứ 2 - Thứ 6
Làm việc ngoài giờ
Không có OT

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