Senior Salesforce Admin - Joining Bonus Up to 55Mil

SECUTIX

Ứng tuyển

CII Building, 152 Điên Biên Phủ, Ward 25, Binh Thanh, Ho Chi Minh

Linh hoạt

Đăng 26 ngày trước

Kỹ năng:

Salesforce

English

Cloud

3 Lý do để gia nhập công ty

Product environment, startup mindset
Open, dynamic, international working environment
Great package, 18 leave days, travel to Europe

Mô tả công việc

SECUTIX is an industry-leading entertainment ticketing software. Our product is used by the largest sports clubs, live events, museums, and the greatest world sports tournaments. We are looking for a qualified Salesforce Developer to join our Customer Service team, whose mission is to contribute to maintaining and administering our Salesforce platform.

Your responsibilities

Maintain and administer Salesforce instance, including user access to data, security settings, and application configuration
Administer users’ permissions on objects, fields, and reports.
Troubleshoot any technical difficulties and resolve any issues.
Manage the installation and maintenance of applications within Salesforce.
Create customizations for use with Salesforce.
Monitor system performance and identify issues.
Provide support to users who need help using the platform respond promptly to requests for assistance and offer advice where appropriate.
Contribute to document Salesforce platform (user guides, specifications, …).
Proven experience: Force.com Platform, PAAS, SAAS

Yêu cầu công việc

Bachelor’s degree in computer science, information technology, engineering, or related field.
Salesforce Certified Administrator.
Knowledgeable with 3+ years of relevant work experience in Salesforce platform administration
2+ years’ experience with Salesforce Service Cloud (mandatory) and Salesforce Experience Cloud (advantaged)
1+ year experience with Salesforce Flow and other OOTB features
Has the ability to work with end-users from non-tech departments like Sales, Service, Marketing
Experience with technical and business documentation
Strong analytical skills to investigate and correctly identify the root cause
Good time management skills, able to identify and prioritize urgent/ critical requests
Strong communication and presentation skills
Demonstrates professionalism and confidence: dynamic thinker, proactive, can-do attitude, problem solver, and result-oriented.
Has a customer-oriented mindset.
Proficient in English is required.
Eagerness to learn, develop, and get involved in a wide range of tasks.