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Đăng
13 ngày trước
3 Lý do để gia nhập công ty
- Attractive remuneration package with 18 days off
- Smart people, interesting project & swiss quality
- Travel opportunities to Switzerland
Mô tả công việc
As a ServiceDesk Engineer, you will be part of our Corporate IT team to help troubleshoot problems in our network our ELCA Group, Globally. You will work on:
- Serve as the first point of contact for internal customers seeking technical assistance with the ticketing system
- Perform remote and onsite troubleshooting through diagnostic techniques and pertinent questions
- Determine the best solution based on the issue and details provided by customers, troubleshoot system and network problems
- Install and configure computers, operating systems, and applications
- Replace parts as required
- Support the roll-out of new IT devices and applications, ensure the protection of computer facilities
- Direct unresolved issues to the next level of support personnel
- Your mission includes delivering professional and timely services in relation with all office IT infrastructure."
- You work with Level 2 Experts in Europe to develop strategies, standards, roadmaps, and infrastructure directions.
Yêu cầu công việc
- At least 3 years experience in IT services
- Good communication skills and advanced level of spoken and written English.
- Have an IT certificate or other equivalent diploma
- Basic User & Group Active Directory and cloud
- Knowledge of desktop operating systems: Linux, Windows desktop and Mac OS and database (i.e. SQL, Oracle)
- Good -solvingical and evaluative skills;
- Self-study on new technology and willing to improve on technical skills;"
- An ability to adapt to different demands
- A high working discipline
- Litterate in monitoring, operating systems, networking and database technologies (e.g. Linux, VMWare, Docker, Ansible).
- Advocate of the clien-oriented mindset.
Nice to have:
- Experience working for a foreign company
- Certifications on Amazon AWS / Azure
- Experience as a database administrator (DBA)
Tại sao bạn sẽ yêu thích làm việc tại đây
- Professional European-based company
- Attractive salary
- Performance bonus of up to 4 months‘ salary
- Opportunities for travel to Europe
- Hybrid home/office working model
- Flexible working time
- Structured training & development roadmap
- Good work-life balance
- Premium healthcare insurance
- Loyalty programs
- Well-being activities
- Annual company trips and team-building events
ELCA
Xem công ty
ELCA is a leading Swiss Information Technology Services Company
Mô hình công ty
Dịch vụ và Tư vấn giải pháp
Lĩnh vực công ty
Chưa có
Quy mô công ty
301-500
nhân viên
Quốc gia
Switzerland
Thời gian làm việc
Thứ 2 - Thứ 6
Làm việc ngoài giờ
Không có OT
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