IT Infrastructure Engineer (System Engineer/IT Support)

3 Lý do để gia nhập công ty

• Best working environment, many training courses
• A competitive salary
• Healthcare insurance 24/7

Mô tả công việc

Sunbytes is a leading Tech & Talent Solutions company known for innovative and scalable solutions. We focus on achieving goals for our partners and team members, delivering high-quality products and services, and fostering a supportive, challenging work environment. Our diverse team shares a common purpose, making Sunbytes a great place to work.

We offer comprehensive long-term partnerships, including recruitment, dedicated worldwide talents, and custom software development, tailored to meet client needs.

About the Role

Sunbytes is looking for a full-time IT Infrastructure Engineer to manage, maintain, and improve our client IT-related hardware, infrastructure, and systems. This position will work onsite at our client office in Trang Bom, Dong Nai. The ideal candidate will ensure that services and systems are available, performing normally, and supporting business operations. You will play a crucial role in giving recommendations on architecture, implementing procured IT solutions with external vendors, and coaching the internal IT team.

Job Requirements

• Set up IT-related hardware, infrastructure, and systems.
• Provide recommendations on IT architecture to optimize performance.
• Monitor and ensure all systems are functioning to support business operations.
• Maintain, renew, and improve IT hardware and infrastructure, providing suggestions on how to upgrade or enhance systems.
• Provide IT hardware-related support to external vendors for implementing procured IT solutions.
• Take ownership of managing IT infrastructure, ensuring continuous improvement.
• Train and coach the internal IT team on relevant systems and hardware management.

Yêu cầu công việc

Technical skills:

• At least 3 years of experience in IT hardware, infrastructure, systems, or related IT roles.
• Strong understanding of IT hardware architecture, including setup, maintenance, and renewal of printers, scanners, computers, servers, and networks.
• Experience with managing IT infrastructure and system architecture.
• Proficient in recommending IT hardware and infrastructure improvements.
• Familiarity with monitoring tools to ensure optimal performance of systems.
• Hands-on experience in IT hardware troubleshooting and support.
• Strong documentation skills for tracking system changes and issues.

Nice to have: 

• Basic understanding of the Power Platform, including Power Apps, and Power Automate.
• CCNP Certificate.

Soft skills:

• Strong problem-solving and troubleshooting skills.
• Excellent communication skills to collaborate with internal teams and external vendors.
• A good team player who is not afraid to provide constructive feedback to colleagues.
• Flexible mindset, adaptable to changing requirements and environments.
• High level of discipline with attention to detail and consistency in managing tasks.
• Ability to train and coach internal staff on IT-related systems and hardware.
• A proactive and independent approach to managing systems and implementing improvements.
• Collaborative team player, capable of working remotely with minimal supervision.

Tại sao bạn sẽ yêu thích làm việc tại đây

What can you expect from us

We offer you a young, challenging and friendly environment with a free dress code, a competitive salary, full health benefits and social insurance and individual career path planning.

Furthermore we offer

• 16 days annual leave (18 after 2 years of employment);
• 3 sick days per year;
• 4 creative days per year where you can explore new techniques and possibilities;
• A yearly company trip;
• 13th month salary;
• Premium Health Insurance 24/7.