Senior Business Analyst

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Mô tả công việc

• Close collaboration with the client for design and management purposes (requirements gathering, analyzing, documenting, confirmation, elaboration, etc.).
• Identify Non-Functional Requirements associated with the proposed solution as well as potential risks.
• Collaborate with stakeholders to understand product vision, priorities, and roadmap; clarify and manage product backlog.
• Work closely with developers and testers to ensure high-quality delivery and clear understanding of requirements.
• Determine business needs and define optimal solution approaches; document requirements (BRD, SRS, Use Case Spec).
• Assist clients in defining requirements and proactively suggest ideas and improvements.
• Quickly absorb and understand domain knowledge.
• Analyze proposals and develop solutions for business process optimization in specific industries.
• Support test documentation (test plan, test strategy, test cases) and verify bugs/issues with clients.
• Participate in planning, risk assessment, and resolving conflicts between team members or clients.
• Train team members on business analysis fundamentals and improve development processes.
• Actively leverage AI tools (e.g., ChatGPT, Copilot, Claude, Notion AI) in daily work to support requirement analysis, documentation, stakeholder communication, and enhance productivity in writing specifications, summarizing meetings, and clarifying requirements.
• Apply an AI-first mindset to improve efficiency, elevate output quality, and accelerate delivery. Candidates who effectively leverage AI tools in their daily work are highly preferred.

Yêu cầu công việc

Technical Skills

• Bachelor’s degree preferably in Computer Science, Information Systems, or Business Analysis.
• Solid IT knowledge base.
• Ability to use tools (Edraw, Visio, PowerPoint) to draw flowcharts.
• Ability to design UI prototypes (Pencil, Balsamiq, Visio, etc.).
• Fluent English to communicate directly with customers (TOEFL 650 or equivalent or higher).
• At least 4+ years of experience.
• Proven client-facing experience.

Priorities (not a must-have)

• Experience business analyst skills in Logistics, Manufacturing, Supply Chain,…
• Familiarity with AI tools (ChatGPT, Copilot, Claude, etc.) to support analysis, documentation, and productivity is a strong advantage.
• Ability to integrate AI into daily BA work to improve efficiency, accuracy, and communication is highly valued.

Communication & Meetings:

• Conduct 3 meetings per week with enduser/stakeholders in the evening (~1–2 hours per session).
• Ensure clear communication, alignment, and follow-up on action items with all parties.

Personal Skills

• Strong analytical and problem-solving skills.
• Excellent communication and stakeholder management.
• Proactive, detail-oriented, and highly responsible.
• Fast learner with strong adaptability to new domains.

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Insurance & Salary

• Vietnam labor regulations
• Healthy Insurance
• Competitive and high salary
• Review salary twice a year (April and October (exceptional))
• 13th month-salary
• Reward of the end the year
• Raised on for achieving English and Technical certificates

Career Development & Training

• Career Path clearly
• Projects in many domain
• Everyone is willing to support each other.
• Trained soft skills and SCRUM/Agile
• Taking part in a clear, pre-defined training path along the career path on Microsoft Learning platform, PluralSight, etc.
• Evaluating skill progress via courses’ exams
• Utilize unlimited courses on training platforms to broaden your own knowledge and competency
• Real environment provided (Cloud credit, software/tools licenses, etc.) for R&D and practice

Extra Activities

• Office happy hours, Teambuilding, Company trip, Wedding, Birthday, …
• Sport clubs: soccer, badminton, …