Salesforce Business Analyst

3 Lý do để gia nhập công ty

• Product company with global reputation in security
• Competitive compensation package & salary reviews
• Full social insurance & extra health-care program

Mô tả công việc

About the Role
We’re looking for a Salesforce Business Analyst (Administrator) with strong expertise in Flows and CPQ, who can also provide excellent support to business users and clients. You’ll be responsible for optimizing processes, supporting day-to-day Salesforce operations, and ensuring the platform runs smoothly across teams.

Key Responsibilities

• Administer Salesforce: user provisioning, profiles, permissions, and security model.
• Design, build, and maintain advanced Salesforce Flows (Record-Triggered, Screen, Scheduled...) to automate business processes.
• Configure, support, and optimize Salesforce CPQ for quoting, pricing, and approvals.
• Act as the first point of contact for user/client support: troubleshoot issues, answer “how-to” questions, and ensure adoption.
• Manage dashboards, reports, and data hygiene to ensure accuracy and usability.
• Support integrations between Salesforce and other business applications.
• Document processes, provide training, and create knowledge resources for end-users.

Yêu cầu công việc

• Salesforce Administrator certification.
• 3+ years of Salesforce Administration experience.
• Proven hands-on expertise with Salesforce Flows.
• Experience configuring and supporting Salesforce CPQ.
• Strong communication and client-support skills.
• Solid knowledge of Salesforce security model and data management best practices.

Nice to Have

• Salesforce CPQ certification.
• Experience supporting SaaS tools integrations (NetSuite, HubSpot, OwnBackup, etc.).
• Exposure to BI/reporting tools (Power BI, Tableau, Einstein Analytics).

Tại sao bạn sẽ yêu thích làm việc tại đây

• Meaningful work with passionate colleagues
• International working environment in global leading cyber security product company
• Attractive compensation, regular assessments, and salary reviews
• 13-month bonus & performance bonus
• 100% salary, full insurances on probationary period
• Extra-health care program (PVI) for employee and family members
• 15 to 20+ paid day off per year
• Recognition best employees awards quarterly, yearly and special President Club award every year
• Stock options for employees
• Attractive benefits for team activities (team building, team outing, sport, trade union activities)
• Nice open office on the top of a building in District 3 with full of accessories for active recreation, sport, fruits, coffee, and tea.