Senior IT Product Business Analyst (PO Assistant)

Top 3 reasons to join us

• Committed 13th-mth bonus + attractive yearly bonus
• Premium Healthcare for you and 2 family members
• 16++ days of paid leave per year

Job description

Product Analysis & Delivery

• Collaborate with Product Managers and Engineering teams to translate product vision into execution-ready requirements
• Define user stories, acceptance criteria, and workflow/process designs
• Manage backlog quality, prioritization, and requirement clarity
• Ensure requirements are scalable, testable, and outcome-focused

Product Discovery & Improvement

• Analyze existing platform features, workflows, usage data, and user behaviors
• Identify opportunities to simplify, improve, optimize, or retire legacy workflows
• Support design thinking workshops and product discovery activities
• Translate business insights into next-generation product capabilities

Customer & Stakeholder Engagement

• Work closely with global stakeholders to understand business needs, user pain points, and operational challenges
• Partner with Product Managers, Engineering, UX/UI, and Operations teams across delivery lifecycle
• Facilitate requirement reviews, validation sessions, and UAT activities

Technical & AI Product Collaboration

• Collaborate with engineering teams on APIs, integrations, enterprise applications, and workflow automation
• Support AI-driven workflow initiatives including intelligent automation, AI-assisted workflows, and GenAI-enabled user experiences
• Contribute to scalable, secure, and maintainable product design

Your skills and experience

Experience & Product Mindset

• 10+ years of experience in IT Business Analysis, Product Analysis, or product-focused roles
• Strong experience with enterprise platforms, workflow/process automation, and complex system design
• Proven ability to work in large-scale, global product environments
• Product-oriented mindset with the ability to turn ambiguity into clear, scalable solutions
• Strong analytical thinking, execution discipline, and customer-centric approach
• Proactive, ownership-driven, and solution-oriented

Technical & AI Readiness

• Good understanding of system architecture, APIs, integrations, and enterprise applications
• Experience with Low-Code / No-Code platforms is a strong advantage
• Exposure to AI/ML or strong interest in AI-driven product transformation
• Comfortable working in AI-assisted product delivery environments

Collaboration & Communication

• Excellent communication in both English & Vietnamese, stakeholder management, and facilitation skills
• Proven experience working in global, cross-functional teams
• Strong alignment, collaboration, and storytelling capability
• Comfortable working in Agile environments with high ownership

Nice to Have

• Experience with workflow or approval platforms
• Exposure to large-scale platform migration initiatives
• Certifications such as CBAP, PMI-PBA, Agile, or Scrum methodologies 

Why you'll love working here

• Support enterprise workflow transformation initiatives at global scale
• Access to global projects and modern technologies
• Collaborate with global Product, Engineering, and Business stakeholders
• Gain exposure to large-scale modernization and AI-driven workflow platforms
• Work in a multinational and innovation-focused environment
• Opportunity to grow into senior consulting, product, or transformation leadership roles
• Competitive compensation and international working environment
• Premium healthcare and accident insurance