IT Delivery Manager (focus: multi-channels sales)

Top 3 reasons to join us

• Tech savvy working environment
• Attractive benefits
• Training and developing opportunities

Job description

Level: Expert

Line Manager: Digital Banking Center Director

OBJECTIVES:

Understand technology products/ solutions and Company system structures. Collaborate with various internal IT teams and Business Users and external Vendors (if any) to handle efficient processes and successful delivery of IT products and solutions under assigned scopes. Ensure the delivery are on time, within budget, and that the final product meets the Business Users’ requirements.

KEY RESPONSIBILITIES:

• Support Center Director in managing, tracking and delivering Change Management, project portfolio of Center
• Coordinate with relevant Business Users and internal/ external teams for maintaining being-active products and solutions
• Ensure the portfolio is delivered and managed efficiently with all reports, records, and documentation fully maintained
• Support Center Director in coordinating the implementation processes and resources effectively and in an optimal way
• Undertake other tasks assigned by Line Manager
• To build and manage Digital Omni Channel Platform – The platform support multi-channels sales & business operations of FECredit

Your skills and experience

• University graduate or above, majors: Information Technology, Finance – Banking, Economics, or related majors
• Having 5 years’ experience in Insurance, Banking, Finance Industry
• At least 06 year of experiences relevant to in project management, application support, solution and system delivery relating to sales system & sales support system for POS / Direct Sales / Telesales / Digital Sales.
• Good mindset & attitude for sales & sales support, experiences in sales projects supporting sales related project/initiatives.
• Solid knowledge in: Technology solution, database management systems, Business and Operational processes, especially in Finance – Banking field, omni-channels solutions for digital banking system
• Project management and planning skills
• Problems Solving and Negotiation skills
• Good communication skills in verbal and written skills & fluency both in English and Vietnamese
• Ability to work under high pressure, resolve problems skills and adapt to the new environment

Why you'll love working here

See yourselves in a new light

In essence of joining our company, you will be given the scope to seize every opportunity and helped to acquire specific competencies you’ll need to succeed either you wish to go wide or go deep. Our company prides ourselves on our underpinned principle of nurturing people in not only HR policies but also in our culture. We value innovations and we need people to work on initiatives and carry on our business vision of operating excellence and market leadership.

Alongside with these, we believe our staff members deserve a good working condition, so that in addition to social health insurance you will be accessible to health and accident insurance and will be eligible to join in team building every year. We also value your efforts; for this reason, we give you both financial and non-financial rewards such as: KPI bonus, Best Initiatives, Best performer or Best manager of the year, etc.

Company's Benefits

• Financial support:
  • Probation with full salary
  • Lunch allowance
  • Wedding support
  • Family funeral support
  • 13th month salary + KPIs bonus
  • Performance rewards and awards
• Healthcare Insurance
• Events and activities:
  • Christmas
  • Year End party
  • Team Building
  • Family Day
  • Sport Day