Hybrid - Scrum Master (English)

Top 3 reasons to join us

• Friendly-Relaxed environment
• Be a part of fast growing dynamic team in Vietnam
• Opportunity for professional development

Job description

Who We Are

Cloud Kinetix is proud to be the technology hub for a U.S.-based healthcare company pioneering software solutions for individuals with autism spectrum disorder (ASD) and intellectual developmental disabilities (IDD).

Together, we build meaningful products that power a better, more inclusive future. With a lean and focused engineering team in Vietnam, we work directly with product and engineering leaders in the U.S. to create smart, secure, and scalable clinical platforms.

At Cloud Kinetix, we believe that the best technology doesn’t just power systems—it empowers people.

Why Cloud Kinetix

AI-First

We are integrating intelligent automation and decision support into our products to improve healthcare outcomes.

Human-Driven

Our mission is meaningful. We build technology that supports clinicians, caregivers, and the communities they serve.

Flexible Hybrid Model

Collaborate in person every Monday and enjoy remote flexibility throughout the rest of the week.

Product-Minded Culture

We encourage every team member to contribute ideas, challenge assumptions, and focus on business impact.

Small Team, Big Mission

We move fast, take ownership, and work closely with global stakeholders to deliver meaningful.

The Role

We are looking for an experienced Scrum Master to support multiple Agile software development teams building healthcare technology solutions for the U.S. market.

You will play a key role in ensuring teams operate efficiently, deliver high-quality outcomes, and continuously improve their ways of working. This role requires someone who understands software development environments, can communicate effectively with technical teams, and actively drives delivery rather than simply coordinating meetings or passing information between stakeholders.

The ideal candidate is proactive, highly organized, technically aware, and comfortable supporting multiple teams simultaneously.

Key Responsibilities

• Facilitate Scrum ceremonies including Sprint Planning, Daily Standups, Sprint Reviews, and Retrospectives.
• Support and coordinate 2–3 Agile development teams simultaneously.
• Drive Agile best practices and continuous improvement initiatives.
• Identify, track, and remove impediments that affect team productivity and delivery.
• Collaborate closely with Product Owners, Engineering Leads, Developers, QA Engineers, and business stakeholders.
• Ensure effective communication and alignment across teams and stakeholders.
• Monitor sprint progress, delivery commitments, dependencies, and risks.
• Help teams improve planning, estimation, prioritization, and execution practices.
• Coach team members on Agile principles and foster a culture of accountability and ownership.
• Provide transparency into project status and delivery outcomes.

Your skills and experience

Must-Have Qualifications

• 5+ years of proven experience as a Scrum Master in software development environments.
• Strong knowledge of Agile methodologies and Scrum practices.
• Need excellent English communication skills, both written and spoken.
• Good understanding of software development processes and technical concepts.
• Ability to understand engineering discussions and work effectively with technical teams.
• Experience supporting multiple teams or projects simultaneously.
• Strong stakeholder management, facilitation, and problem-solving skills.
• Self-motivated, proactive, and highly accountable.
• Comfortable working in a dynamic, fast-paced environment.
• Willing and able to work from 6:00 AM Vietnam Time.

Preferred Qualifications

• Scrum certifications such as PSM, CSM, or equivalent.
• Experience working with distributed or international teams.
• Experience in healthcare technology, SaaS, or product development environments.
• Familiarity with Jira, Confluence, and Agile project management tools.
• Experience coaching teams through Agile transformation or process improvement initiatives.

📍 Hybrid – Ho Chi Minh City, Vietnam
 Office Day: Every Monday | Remote flexibility for the remaining weekdays
 ⏰ Working Hours: Starting from 6:00 AM (Vietnam Time)

Why you'll love working here

Why You'll Love Working Here

💻 Top-tier Equipment – MacBook Pro and premium working setup provided

🌎 Global Collaboration – Work directly with U.S.-based product and engineering leaders

🚀 Meaningful Impact – Help build solutions that improve the lives of individuals and families in the ASD & IDD communities

💰 Performance-Driven Rewards – 12-month salary package, annual salary reviews, and discretionary performance bonuses based on individual contributions and company performance

💯 Full Salary During Probation

🏡 Flexible Hybrid Model – Office collaboration every Monday, remote flexibility for the rest of the week

📈 Growth & Ownership – High-impact role with opportunities to influence delivery practices and team success

🤝 Supportive Culture – Work alongside talented professionals in a collaborative and mission-driven environment

Be Part of Something Bigger

At CloudKinetix, you're not just managing Agile processes. You're helping teams build technology that makes a meaningful difference in people's lives.

If you're passionate about Agile delivery, team empowerment, and creating real-world impact through technology, we'd love to hear from you.