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AI Agent Engineer (LLM, API)

ERRIA GROUP
7-9-11 Mai Thi Luu Street, Tan Dinh, Ho Chi Minh
At office
Posted 3 hours ago
Job Domain:
Transportation, Logistics and Warehouse

Top 3 reasons to join us

  • Founding AI team with Claude & a modern LLMs
  • Directly report to Nasdaq-listed Group CEO
  • Competitive salary + 13th month & onboarding trip

Job description

About the company and project

Erria (Nasdaq First North Copenhagen: ERRIA) is a Danish maritime group with five companies, including Erria Container Services (ECS) and Mermaid Maritime Vietnam in HCMC. The group is building an AI-driven top-of-funnel sales engine — joining purchased maritime market data with the group's own emails, CRM knowledge and call transcripts to detect buying triggers and hand qualified leads to its business units. This is a greenfield, two-person founding AI team based in HCMC, employed by ECS, reporting directly to the Group CEO in Denmark. High autonomy, high visibility, modern stack.

The role — builds the agents customers meet

Builds the AI BDR layer on the data foundation laid by the senior engineer: living ideal-customer-profile agents per business unit, trigger detection, account dossier generation, and outreach dialogue with tiered autonomy (the agent qualifies leads; humans close). Includes conversation logging, human-review tooling and escalation rules. This role shapes how the group's AI talks to the market — it needs commercial judgment, not only engineering.

Your skills and experience

Must have: 

  • Proficient in English in all four skills.
  • Experience: 2–5 years engineering, with LLM application or agent building shipped to production — ideally customer-facing.
  • LLM stack: Hands-on LLM APIs — Anthropic Claude strongly preferred (API, tool use, agent patterns); prompt and dialogue design; evaluation and iteration discipline; logging/observability for AI systems.
  • Commercial instinct: 
    • Can judge how a system should speak to a customer: tone, when to escalate to a human, what makes outreach welcome vs. spam. 
    • A technically strong candidate with no feel for customer conversations is a no. 
    • Tested directly in the work sample.
  • Working style: Product sense; comfortable in a two-person team with high autonomy; professional working English.

Nice-to-have

  • B2B sales / BDR / sales-tech exposure 
  • multi-agent frameworks 
  • RAG 
  • maritime or logistics domain 
  • Danish/European B2B market familiarity.

Work sample (paid): Design an outreach agent's behavior for a given account scenario: tiering, escalation triggers, message tone and structure. Judged on commercial judgment and dialogue design as much as technical approach.

Why you'll love working here

  • USD x,000–x,000 gross/month
  • 13th-month salary
  • statutory insurance
  • equipment and tooling budget
  • founding-team role with direct Group-CEO exposure

To be our customers’ preferred supplier of integrated maritime solutions

Company type
IT Product
Company industry
Transportation, Logistics and Warehouse
Company size
51-150 employees
Country
Denmark
Working days
Monday - Friday
Overtime policy
No OT

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