Senior IT Business Analyst and IT Consultant

3 Lý do để gia nhập công ty

• Committed 13th-mth bonus + attractive yearly bonus
• Premium Healthcare for you and 2 family members
• 16++ days of paid leave per year

Mô tả công việc

Key Responsibilities:

• Consult & discover: engage customers, map processes, and translate business needs into epics, user stories, SRS, and acceptance criteria that guide delivery.
• Own requirements end-to-end: drive elicitation, refinement, traceability, and scope control; capture non-functional requirements (security, performance, availability, usability).
• Design best-in-class applications: co-create solution options, wireframes/prototypes, and service flows with UX and engineering to ensure cohesive, intuitive experiences.
• Modernize & migrate: analyze legacy workflows, identify gaps, and lead migration to target platforms with minimal disruption.
• Lead Agile execution: orchestrate backlog grooming, sprint planning, reviews/demos, and stakeholder alignment on priorities and trade-offs.
• UAT & change readiness: plan and run UAT, create user guides/training, support rollout, and stabilize post go-live.
• Data-driven decisions: define adoption/quality/value metrics and dashboards; surface insights that steer product roadmaps.
• Quality & compliance: align with internal standards, policies, and applicable frameworks across the lifecycle.
• Mentor & uplift: coach junior BAs on analysis craft, stakeholder management, and Agile ways of working.
• Cross-functional collaboration: act as a trusted liaison between business units and engineering in a multinational context to ensure clarity and successful delivery.

Success Metrics

• On-time releases of high-value workflow applications tied to explicit business outcomes.
• Requirement quality: low rework and low defect leakage to UAT/production.
• Stakeholder & customer satisfaction trending up (e.g., CSAT/NPS).
• Adoption & impact demonstrated by usage KPIs and process efficiency gains.

Yêu cầu công việc

Experience & Education

• 7+ years as a Business Analyst/Consultant delivering enterprise IT/workflow applications.
• Bachelor’s degree in IT, Business/Information Systems, or related.

Core Competencies

• Requirements engineering, process modeling (BPMN/UML), backlog management, and scope control.
• Agile delivery in cross-functional teams; solid SDLC understanding.
• UAT planning/execution, rollout/change management, and product adoption tactics.
• Familiarity with UX practices (wireframes, prototypes, usability feedback).
• Data orientation—SQL basics and dashboarding/visualization are a plus.

Languages & Certifications

• Fluent English for global collaboration; German (B2+) is a plus.
• Nice to have: CBAP, PMI-PBA, CSPO/Agile certifications.

Attitude & Ways of Working

• Proven ability to mentor junior BAs; comfortable running multiple initiatives in parallel.
• Technical aptitude and curiosity: quick to learn and apply AI and low-code/no-code concepts in discovery and validation.
• Cross-cultural sensitivity: thrive in a diverse, multinational environment; influential, pragmatic, and customer-empathetic communicator.

Mindset

Strategically minded, decisive under ambiguity, bias-for-action, ownership, and a passion for simplifying the complex for users.

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Why BOSCH?

Because we do not just follow trends, we create them. Together we turn ideas into reality, working every day to make the world of tomorrow a better place. Do you have high standards when it comes to your job? So do we. At Bosch, you will discover more than just work.
 

Benefits and Career Opportunities
 

• Working in one of the Best Places to Work in Vietnam and Top 30 of the Most Innovative Companies all over the world
• English-speaking environment, with opportunity to be part of innovation team and work in global projects
• Onsite opportunities
• Engage in our diverse training programs which surely help strengthen both your personal and professionalism
• Flexible working time
• 13th-month salary bonus + attractive performance bonus (you'll love it!) + annual performance appraisal
• 100% offered salary and mandatory social insurances in 2-month probation
• 15++ days of annual leave + 1-day of birthday leave
• Premium health insurance for employee and 02 family members
• Lunch and parking allowance
• Good benefits of company activities such as: football, badminton, yoga, Aerobic, team building…