IT Manager (VMware, Database)

Mô tả công việc

PURPOSE OF THIS POSITION:

Spartronics Viet Nam is seeking a IT Manager is responsible for manage and support day-to-day factory IT operations, including IT infrastructure, ERP/MES/MRP support, cybersecurity controls, and practical digitalization to ensure stable systems, data integrity, and timely IT services for production and business functions. Coordinate with Operations/Quality/Planning and Corporate IT/vendors to resolve issues and deliver improvement initiatives.

PRIMARY RESPONSIBILITIES:

1. IT Infrastructure & System Administration

• Manage daily operations of factory IT infrastructure: LAN/WAN, VLAN, Wi‑Fi, firewall/VPN, servers, virtualization, backup, printing, end-user devices.
• Monitor uptime and performance; execute preventive maintenance and incident response to minimize production impact.
• Maintain IT asset lifecycle: deployment, configuration, patching, upgrade planning, license tracking, and replacement schedule.
• Maintain system documentation: network diagram, IP plan, standard configurations, SOPs, and recovery procedures.

2. ERP/MES/MRP System Management

• Provide local support for ERP/MES/MRP and related factory applications (barcode/labeling, traceability, WMS interfaces, reporting tools).
• Act as primary local IT contact for issue triage, root-cause coordination, escalation, and user communications.
• Coordinate enhancement requests with Corporate IT/vendors: requirement gathering, UAT support, deployment readiness, and post go‑live stabilization.

3. Industry 4.0 Digital Transformation

• Support factory digitalization initiatives to improve visibility, productivity, quality, and equipment connectivity.
• Coordinate integration between MES - ERP - Quality systems, including data collection and dashboards.
• Maintain practical reports/dashboards for operations: WIP, output, OEE, yield, downtime, scrap, quality KPIs; identify and implement actionable IT/automation improvements within assigned scope.

4. Cybersecurity & IT Compliance

• Enforce factory IT security controls including user account lifecycle (provision/deprovision), periodic access reviews, endpoint protection, patch compliance, and firewall/VPN/MFA controls (as applicable).
• Ensure compliance with Corporate IT policies, backup standards, and audit requirements; coordinate security reviews, vulnerability remediation tracking, and incident escalation with Corporate IT.
• Conduct periodic network security audits and risk assessments.

5. Cross-functional Support

• Partner with Operations, Quality, Planning, Finance to optimize system-driven workflow.
• Manage IT helpdesk team to provide timely support and service resolution.
• Provide IT training and system knowledge to end users.

6. Vendor & Budget Management

• Manage IT projects, vendor contracts and SLA performance.
• Prepare and control annual IT budget (hardware/software/renewal).
• Evaluate investment for automation, licensing, and future upgrades.

7. Leadership & People Development

• Lead IT Engineers, System Admins, Infrastructure Support team.
• Build IT capability, succession plan, performance goals & training roadmap.
• Foster proactive, customer-service mindset and continuous improvement culture.

Yêu cầu công việc

1. Education/ Trình độ học vấn:

• Bachelor’s degree in Information Technology, Computer Science, Engineering or related fields.

2. Experience/ Kinh nghiệm làm việc:

• 5+ years IT experience; 2–3+ years in manufacturing (EMS/PCBA/SMT is an advantage).
• Experience supporting ERP/MES/MRP in factory operations; coordinating with vendors/Corporate IT.

3. Others/ Yêu cầu khác:

• Technical Skills:
  • Network administration, server infrastructure, virtualization (VMware/Hyper-V).
  • Database management (SQL Server/MySQL).
  • Cybersecurity frameworks, backup policy, disaster recovery planning.
  • IoT, API integration, machine connectivity is a strong advantage.
• Soft Skills:
  • Strong analytical & problem-solving skills.
  • Excellent communication & stakeholder collaboration.
  • Leadership presence & ability to manage multiple priorities.
  • English proficiency preferred for vendor interaction, and communication with Corporate IT teams in the U.S.

Tại sao bạn sẽ yêu thích làm việc tại đây

• Laptop
• Chế độ bảo hiểm
• Du Lịch
• Xe đưa đón
• Đồng phục
• Chế độ thưởng
• Chăm sóc sức khỏe
• Đào tạo
• Tăng lương
• Nghỉ phép năm