Application Support Assistant Manager/Supervisor

Shinhan Finance Vietnam

Ứng tuyển

Pico Plaza, 20 Cong Hoa, TP Hồ Chí Minh

Tại văn phòng

Đăng 23 ngày trước

Kỹ năng:

System Admin ITIL Foundation Java SQL API Business Analysis

Chuyên môn:

Kỹ sư Hệ thống / Quản trị viên

Lĩnh vực:

Ngân Hàng

Chứng khoán và Đầu tư

Dịch Vụ Tài Chính

3 Lý do để gia nhập công ty

Opportunity to work with many big systems
Long-term career development in full-stack
Professional working environment

Mô tả công việc

Job Summary

The Job holder plays a role to support application/system, focusing on Core system for daily operation. Candidate is responsible for analyzing the business requirements, understanding IT systems/applications and communicating with internal/external stakeholder to ensure the smooth application/system operation. The job holder also ensures that the application/system issues can be solved on time.

Key Roles & Responsibilities

In charge of analyzing and preparing business and system requirements for the IT Lending Core systems
Ensure proper due diligence and gap analysis is done for application implementation against the business requirements
Work cohesively with the application vendor’s application supporters to get the required knowledge transfer for the product knowledge and business process.
Providing system/application support for end user and know-how supports to internal teams.
Managing and leveraging between end user’s expectation and the base lined business requirements
Supporting User Acceptance Test for the project sign off.
Project-management to implement of Lending Core system enhancement.
Work with external vendor to follow up core system issues/enhancement.
Configure the core system business rules for setup new products in core.
Develop Core system APIs and other customization to fit to business needs.
Support Core system operation (co-work with ICT operation team and ICT development team)
Other tasks assigned by line manager, division head.

Yêu cầu công việc

1. Qualification

University Degree majored in Information Technology

2. Work Experience

Minimum 05 years working experience in Software development and Application support.
Have experience on business analysis and system analysis.
Have experience on core banking, core securities or core lending system.
Have experience in project management for projects related to core system/product development
Have working experience in Finance/Banking/Insurance/Securities is a plus.

3. Knowledge

Providing system/application support for end user and know-how supports to internal teams.
Work with external vendor to follow up core system issues/enhancement.
Experience on both Java, PL/SQL development
Good experience on API development and system integration.
Have knowledge on ITIL framework and process

4. Skills