Senior Business Analyst (CMS)

Top 3 reasons to join us

• Top-tier banking environment in Vietnam
• Challenging opportunities for the “Greater” You
• Attractive career path and benefits

Job description

• We are seeking a Senior Business Analyst with specialized experience in Content Management Platform (CMS), preferablely AEM (Adobe Exeprience Manager) to join our dynamic team
• As a key member of our organization, you will be responsible for bridging the gap between business needs and technical solutions, particularly in the realm of digital experience management using AEM
• The ideal candidate will possess a strong understanding of business processes, excellent communication skills, and deep expertise in leveraging AEM to drive business objective

Requirement Gathering and Analysis:

• Collaborate with stakeholders to understand business objectives, requirements, and pain points related to digital experience management.
• Conduct workshops, interviews, and surveys to elicit and document detailed business requirements.
• Analyze and prioritize requirements to ensure alignment with organizational goals and AEM capabilities.

Solution Design and Documentation:

• Work closely with technical teams and architects to translate business requirements into technical specifications.
• Create comprehensive solution designs, user stories, process flows, and wireframes to articulate the proposed AEM solutions.
• Develop detailed documentation including functional specifications, data models, and system integration requirements.

AEM Configuration and Customization:

• Leverage your expertise in AEM to configure and customize the platform to meet business needs.
• Collaborate with developers and system administrators to implement AEM components, templates, and workflows.
• Ensure adherence to best practices and standards in AEM development and configuration

Testing and Quality Assurance:

• Define test scenarios and cases to validate AEM solutions against business requirements.
• Conduct functional, integration, and regression testing to ensure the stability and quality of AEM implementations.
• Coordinate user acceptance testing (UAT) and facilitate feedback gathering and resolution of issues.

Stakeholder Communication and Training:

• Act as a liaison between business stakeholders, development teams, and project managers to ensure clear communication and alignment.
• Provide training and support to business users on AEM functionalities, workflows, and best practices.
• Communicate project status, risks, and issues to stakeholders in a timely manner.

Your skills and experience

• Bachelor s degree in Business Administration, Information Technology, Computer Science, or related field. Master s degree preferred.
• Proven experience as a Business Analyst, with a focus on digital experience management and Adobe Experience Manager (AEM).
• Strong understanding of content management systems (CMS), digital marketing, and web technologies.
• In-depth knowledge of AEM architecture, components, templates, and workflows.
• Experience with Agile/Scrum methodologies and tools such as JIRA.
• Excellent analytical, problem-solving, and communication skills.
• Ability to work effectively in a collaborative team environment and manage multiple priorities.
• Adobe certification in AEM or related technologies is a plus

Why you'll love working here

WHY BECOME IT/DATA EXPERTS AT TECHCOMBANK?

• Investing over 300 million USD to develop large-scale IT projects, Techcombank is one of the leading bank in Technology trends in Vietnam
• You will grow with Techcombank by having the opportunity to learn from top experts from across the world
• Techcombank provides a rewarding remuneration structure that commensurate with your achievement and contribution
• Techcombank is the Top 2 Best place to work in the banking industry where you can experience various exciting activities throughout the year: Company anniversary, Team building, Active Saturday , Year End Party, etc.