Manager/Expert IT Business Analyst

Top 3 reasons to join us

• Top-tier banking environment in Vietnam
• Challenging opportunities for the “Greater” You
• Attractive career path and benefits

Job description

Job Purpose

- The job holder responsible for application development: directly consulting and analyzing development requirements from business units, ensuring complete and effective conversion of business unit requirements into requirements for application.

- The job holder responsible for user support: directly support users in daily activities, ensuring users' problems are handled as quickly as possible, meeting their business needs.

I. Key Accountabilities

Reporting and Documenting

- Understand business processes to transform business needs and requirements into documents, process diagrams and wireframes to support product development.

- Analyze, create, validate end-to-end business processes and detail functional specifications for required applications.

- Recommend modification and improvement of business processes and frameworks to operate more efficiently.

- Participate in user testing activities and make documentation and manuals for business.

Research and analysis

- Collect market trends and internal data to conduct business analysis and provide recommendations and improvements to the business unit.

- Develop informative and factual reports that highlight business trends, forecasts and improvement opportunities.

- Stay up to date on technology changes, shifting trends, and analyze internal data sets to provide holistic information to stakeholders.

- Identify and interpret trends and terms from data sets and build forecasts and recommendations based on market information and business data.

Management of stakeholders

- Work with stakeholders to identify opportunities and improve processes by leveraging organizational data to drive business solutions.

- Identify and communicate to stakeholders insights into possible opportunities and obstacles based on collected market data.

Talent development

- Attract, motivate and retain employees at all levels for peak performance.

- Develop and train junior BAs to improve capacity.

- Identify and encourage developments and improvements within the team.

Your skills and experience

Qualifications

- Bachelor's degree or master's degree in engineering or business administration

Work Experience

- Minimum 8 years of relevant experience in financial institutions and 3 years in a management position

- Extensive experience in researching and analyzing market trends and business processes

- Experience working on multiple projects at the same time

- Experience writing SQL queries and using data visualization tools and techniques

- Experience in identifying potential problems and risks by conducting gap analysis, understanding and reviewing criteria

- Experience in monitoring and analyzing business results, competition and trends (SWOT analysis, market share assessment)

- Experience in Agile Product Development and a good understanding of Agile principles and practices as well as Scrum methodologies

- Experience working in Agile teams to manage digital transformation projects

Foreign language

- English Level 3 or according to TCB's regulations in each period

Why you'll love working here

WHY BECOME IT/DATA EXPERTS AT TECHCOMBANK?

• Investing over 300 million USD to develop large-scale IT projects, Techcombank is one of the leading bank in Technology trends in Vietnam
• You will grow with Techcombank by having the opportunity to learn from top experts from across the world
• Techcombank provides a rewarding remuneration structure that commensurate with your achievement and contribution
• Techcombank is the Top 2 Best place to work in the banking industry where you can experience various exciting activities throughout the year: Company anniversary, Team building, Active Saturday , Year End Party, etc.