Head of Product

Aperia Solutions Vietnam Co Ltd

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The Six8 Building: 24-26 Phan Dinh Giot Street, Tan Binh District, HCMC., Tan Binh, Ho Chi Minh

Hybrid

Posted 1 day ago

Skills:

Product Manager

English

Business Analyst

Top 3 reasons to join us

Premium Healthcare program for you and your family
Monthly childcare support, Paternity Leave
Frequent US working opportunities

Job description

Summary

Join Aperia Solutions, a leader in SaaS solutions for the Payments and Compliance industries. Aperia is a Texas-based fintech and managed consultancy firm that creates custom SaaS applications and other software-based solutions for the payments, banking, and processing industry. Founded in 1999, Aperia offers business intelligence, risk management, compliance, and customer intelligence platforms. With offices in Dallas, Washington DC, Poland, and Vietnam, Aperia is a fast-paced, global organization that strives to improve efficiency in compliance, risk, and customer service operations. Aperia’s clients include banks, processors, payment facilitators, merchant service providers, independent sales organizations, and government entities. A career at Aperia promises a great challenge, culture, and opportunities to forge your own path.

Job Description

At Aperia, you'll be part of a team that puts customers first, embraces each day with excitement, and strives for excellence in everything you do. We work deeply within the payments space to enable our customers to be compliant, manage risk and develop products that deliver exactly what they need. What this means for you is a shared passion for innovation and making a difference for the people we serve.

As a Head of Product, you will play a pivotal role in shaping the strategic direction of our SaaS solutions within the Payments and Compliance industries. Operating within the SAFe Agile framework, you will be responsible for defining the product vision, strategy, and roadmap, ensuring alignment with market needs, customer expectations, and business goals.

As a Head of Product, you are a bar raiser, this means you come with:

Passion and skill to build not good but great product experiences
Customer centricity in running product research and developing hypotheses
Business mindset to align product opportunities to business outcomes
Analytical thinking to research and analyze qualitative and quantitative data
Consistency in planning, prioritizing and delivering outcomes
Attitude to continue to build a great company for us and our customers

You will make an impact by:

Leading the product development in our payments space. You will be responsible for defining the shared experiences across our device ecosystem (web, mobile). You will partner closely with design, user research and engineering to define the future of our applications as we migrate to the cloud. All shared experiences, such as the navigation, dashboard feed, settings, notifications, login, and permission management will be managed by your team. You will also partner closely with the engineering team to help make the longer-term architecture and partner integration decisions.
This is a hybrid people leader role that has product responsibility for global teams. This role will transition to a manager role once we have an established multi-year roadmap.

In this role you will have the following objectives:

Work with a front-end engineering team, data analytics and design to build the next version of our applications
Partner with product teams to understand the multi-product use cases
Define and execute on a rolling 4 quarter roadmap.
Define and track success metrics for the team charter.
Product Strategy and Vision: Define and communicate the product vision, strategy, and roadmap in alignment with business objectives, market trends, and customer feedback.
Market Analysis and Insights: Conduct market research, gather industry insights, and analyze competitive landscapes to identify market opportunities and guide product decisions.
Roadmap Development: Collaborate with cross-functional teams to create and prioritize the product roadmap, considering market demands and technology advancements.
Requirement Definition: Gather and translate customer needs and business requirements into clear product features, user stories, and acceptance criteria.
Stakeholder Engagement: Engage with internal and external stakeholders, including customers, sales, marketing, and development teams, to gather feedback and drive product enhancements.
Release Planning and Coordination: Work closely with Agile teams in release planning, sprint reviews, and retrospectives, ensuring timely and successful product delivery.
Product Performance Analysis: Monitor product performance, analyze key metrics, and iterate on strategies to enhance product value and customer satisfaction.
Risk Management: Identify potential risks and challenges in product development, proposing mitigating strategies to ensure successful delivery.
Leadership and Collaboration: Lead and inspire cross-functional teams, fostering a collaborative environment to achieve product goals and milestones.
Continuous Improvement: Drive continuous improvement initiatives in Agile processes, methodologies, and product development practices.

Your skills and experience

Bachelor's degree in Computer Science, Business, or related field; Master's degree preferred.
Proven experience (at least 5 years) in product management within the SaaS industry, preferably in Payments and Compliance domains.
In-depth knowledge of Agile methodologies and experience working within a SAFe Agile environment.
Strong analytical, strategic thinking, and problem-solving skills, with the ability to translate complex concepts into actionable plans.
Excellent communication, presentation, and leadership abilities, with a track record of influencing cross-functional teams.
Proficiency in product management tools (e.g., Jira, Confluence) and a data-driven approach to decision-making.
Ability to thrive in a fast-paced, global environment while managing multiple priorities and stakeholders.