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Head of AI Engineer (Machine Learning, Generative AI)

CÔNG TY TNHH TEENUP
Hà Nội: 61E Đê La Thành, phường Láng, Dong Da, Ha Noi
At office
Posted 4 hours ago
Job Domain:
Education and Training

Top 3 reasons to join us

  • Salary negotiable based on performance bonus ++
  • Full insurances according to the Labor Law
  • An ambitious and humane startup team

Job description

As Head of AI, you'll own TeenCare's AI strategy, architecture, technical direction, and team — working closely with founders, Product, and Engineering to turn AI opportunities into scalable products.

  • Strategy & Leadership: define the AI roadmap, identify high-impact use cases across Product/Revenue/Operations, lead architecture, build and lead the AI engineering team.
  • Hands-on Engineering: write production code yourself, build/prototype LLM, GenAI & Agent systems, implement RAG pipelines, agentic workflows and evaluation systems, work directly with APIs, models, vector stores and cloud infra, run code reviews.
  • Product Development: partner with PMs and Engineers to ship AI into parenting recommendations, family diagnosis, personalization, mentor support, sales/call intelligence, lead scoring, customer support, and internal automation.
  • Evaluation & Quality: build measurable evaluation frameworks; monitor accuracy, hallucination, relevance, latency, safety, and cost; drive continuous improvement feedback loops.

Your skills and experience

Must-have

  • Minimum 3 years of experience in a Manager-level position or above within an EdTech company. 
  • 8+ years in Software Engineering, AI/ML, or a closely related technical field.
  • Strong hands-on experience with Generative AI, LLMs, and AI Agents — still comfortable writing code.
  • AI-native products 0→1, OpenAI/Anthropic/Gemini experience, multi-agent systems, AI evaluation & observability, EdTech/Parenting/Behavioral Science domain, startup experience
  • Proven experience taking AI systems from prototype to production.
  • Strong with Python and/or Node.js, LLM APIs, RAG, vector databases, agentic workflows, prompt engineering, model evaluation, cloud infrastructure, and distributed systems.
  • Solid software architecture judgment; experience leading and mentoring technical teams.
  • Able to balance technical excellence, product value, speed, and business impact.

Why you'll love working here

  • Competitive salary, negotiable based on experience, 
  • Full ownership of TeenCare's AI strategy, architecture, and roadmap — not just execution of someone else's vision.
  • Direct, frequent access to founders and leadership to shape company direction.
  • Budget and autonomy to choose tools, models, and infrastructure that fit the problem.
  • A fast-growing, AI-native startup environment where your work ships to real users quickly.
  • The chance to build TeenCare's AI function from the ground up and define what 'AI-native' means for the company.
  • A mission-driven product with real impact on how families understand and support their teenagers.

The ideal candidate: 70% Builder + 20% Leader + 10% Strategist — someone who doesn't just tell the team what to build, but sits down and builds it.

TeenCare

Company type
IT Product
Company industry
Education and Training
Company size
51-150 employees
Country
Vietnam
Working days
Monday - Saturday
Overtime policy
No OT

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