Business Analyst

Top 3 reasons to join us

• Global Game Platform
• Young Team, Big Opportunities
• Modern Tech, Professional Culture

Job description

We are looking for a sharp and detail-oriented Business Analyst  with a strong background in IT and software development.

Responsibilities 

• Obtain high-level functional requirements from internal stakeholders or customers.
• Actively communicate with stakeholders to clarify any requirements.
• Requirements Gathering: Elicit, analyze, and document business and functional requirements from stakeholders through various techniques such as interviews, workshops, surveys, and process analysis.
• Process Analysis: Map and analyze current business processes to identify inefficiencies and opportunities for optimization.
• Solution Design: Collaborate with development and product teams to design and propose effective and scalable solutions that meet business needs.
• Documentation: Create and maintain comprehensive documentation, including business requirements documents (FRS, BRD etc..), functional specifications, user stories, use cases, and process flows.
• Stakeholder Management: Serve as a liaison between business stakeholders and technical teams, ensuring clear communication and alignment throughout the project lifecycle.
• Testing & Validation: Participate in user acceptance testing to ensure the delivered solution meets the documented requirements.
• Data Analysis: Utilize data to identify trends, measure performance, and support decision-making.
• Change(history) Management: Assist in the development and implementation of change management strategies to ensure a smooth transition to new processes or systems with patch notes. 

Your skills and experience

• Proficiency in English, both oral and written.
• Bachelor's degree in Business, Information Technology, Computer Science, or a related field.
• Proven experience as a Business Analyst or in a similar role (at least 2 years of experience handling business requirements directly from business users).
• Strong analytical and problem-solving skills with a keen attention to detail.
• Excellent communication, interpersonal, and presentation skills.
• Proficiency in business analysis tools such as Jira, Confluence, Microsoft Visio, and Lucidchart.
• Experience with different project methodologies (e.g., Agile, Scrum, Waterfall).
• Ability to work independently and as part of a team in a fast-paced environment.
• Knowledge of SQL and data visualization tools (e.g., Tableau, Power BI) is a plus.
• Relevant certifications (e.g., CBAP, CCBA) are a plus.
• Self-initiation and proactivity as a team player with the ability to work with minimal supervision.

Optional Preferences

• Higher degrees.
• Fluency in English.
• Familiarity with Figma.
• Hands-on software engineering experience.
• Knowledge of additional project methodologies.
• Strong documentation, record-keeping, and tracking skills.
• Ability to exert sufficient influence on developers.
• Strategic thinking in the face of limited resources and limitations.
• Flexible and agile response capability (focus on speed or detail as needed).

Why you'll love working here

• Competitive salary with regular performance reviews
• Premium healthcare package for you and your family
• 13 annual leave days + 4 paid sick leave days
• Full insurance coverage (Social, Health, Unemployment)
• Fast-track career development in our growing Vietnam team
• Young, collaborative, and supportive team