Business Analyst (Product)

Top 3 reasons to join us

• Open work environment with flexible time & mode
• Exclusive technical & soft skills training course
• 6-month review, 13th month & quarterly bonus

Job description

• Collaborate with Sales Development Representatives (SDRs) to gather information and conduct in-depth discussions with clients, understanding their business processes, pain points, and objectives.
• Provide expert advice on software solutions tailored to clients' specific needs, analyzing inefficiencies in their processes and recommending software features that resolve these issues.
• Design detailed implementation plans for the application of the software, presenting the proposed solutions to gain alignment and approval.
• Facilitate contract signing processes and coordinate closely with implementation teams to ensure seamless installation and utilization of the software.
• Continuously monitor software usage by clients, gathering feedback and analyzing evolving needs to suggest additional features or new solutions that enhance client satisfaction and business outcomes.
• Foster long-term relationships with clients by maintaining high levels of satisfaction, expanding contracts, and growing service offerings to align with their future needs.

Your skills and experience

• At least 1 year of experience as a Business Analyst or in a similar role within a tech product company.
• Background in Business Administration, Economics, Management Information System, or a related field.
• Strong analytical and problem-solving abilities, with the capability to translate business needs into comprehensive and actionable requirements.
• Excellent communication and interpersonal skills, with the ability to effectively collaborate with diverse teams and stakeholders.
• Familiarity with agile methodologies and the software development lifecycle.
• Detail-oriented with strong organizational and time management skills, capable of managing multiple tasks and projects simultaneously.
• Fluent in English communication is a plus.

Why you'll love working here

What we offer

• Competitive income packages and comprehensive benefits that are designed to meet your financial needs and provide stability for you. 
  • 13th salary bonus.
  • Performance review annually.
  • Holiday present and bonus.
  • Social Insurance and annual health check-up.
• Flexible working hours - in the end, only the result that matters. 
• Clear learning path with diverse opportunities for career advancement.
• A supportive work culture that our leadership team is accessible, supportive, and invested in your success. 
• Diverse company culture activities: Seminar, English club, company trip, weekly happy hour, badminton, PS4,... 
• Private company building with modern facilities, massage chair, all-the-time snacks, coffee, or tea.

The definition of great workplace

For many of us, a great workplace could be beautiful offices, premium benefits, grand parties. Of course, it should be included but not limited. At Enlab, we strive to build a company where amazing people like you could do your best work, inspired by professional but warm colleagues. It's where you could foster your professional growth and build a healthy personal life. In the end, we create a life-long relationship.

Flexible timings

Your working hours work on your own schedule. In the end, the result only matters.

Green and bright office

We built an office building that is surrounded by trees, lights, and fantastic views. We’ve got a collaborative lounge and ample breakout spaces for an efficient workflow.

Healthy working lifestyle

We prepare spacious cafeterias with healthy snacks and cooking machines for your happy belly. And yeah, some excellent coffees to make your day. And of course, some fitness tools to strengthen your muscles.

Door to peace and mindfulness

How about your mind and soul? We reserve one space in our office for practicing meditation. We believe this practice could help you to release stress, find calm back to your soul, and enjoy the mindfulness status.

“Learn-it-all" culture

We find the niches between project deadlines for providing mentor guides and seminars to train you. Take advantage to polish your skills and knowledge. We create an environment for a continuous-learning mindset. And we hope you share this mindset to grow better together.

Last but not least, merit money

Pay rise, promotions, and top opportunities will come along with your professional development. Periodically.