Business Analyst

Top 3 reasons to join us

• working in a dynamic and international environment
• opportunity to learn new skills
• possibility to be promoted

Job description

Requirement Analysis & Documentation

• Elicit, analyze, and document business needs through interviews, workshops, and observations.
• Develop clear Business Requirement Documents (BRDs), Functional Requirement Specifications (FRS), user stories, and process flows.
• Identify gaps and propose solutions to ensure feasibility and alignment with organizational goals.

Stakeholder Engagement

• Collaborate with CEO, Business Owner, IT Project Manager, domain experts, and field teams to capture and refine requirements.
• Act as the primary contact for clarifying requirements during the project lifecycle.
• Facilitate communication across technical and non-technical teams.

Agile Project Support

• Contribute to backlog refinement and sprint planning by providing well-defined requirements and acceptance criteria.
• Support the Product Owner in prioritizing features based on value and impact.
• Participate actively in daily stand-ups, sprint reviews, and retrospectives.

Quality Assurance & Validation

• Support QA in designing test scenarios and validating outcomes against requirements.
• Facilitate User Acceptance Testing (UAT) with stakeholders and ensure traceability between requirements and delivered features.
• Ensure documentation is updated to reflect changes and lessons learned.

Process Improvement

• Analyze workflows and propose enhancements to improve efficiency and effectiveness.
• Provide feedback to improve digital product adoption and usability.

Your skills and experience

• Bachelor’s degree in Information Systems, Computer Science, Business Administration, or related field.
• Minimum 2–3 years of experience as a Business Analyst, preferably in digital health or technology projects.
• Strong knowledge of requirements gathering, analysis, and documentation methods.
• Familiarity with Agile/Scrum frameworks and experience working in cross-functional teams.
• Excellent communication and facilitation skills in English (French is an advantage).
• Strong problem-solving and analytical skills with attention to detail.
• Ability to create process diagrams, user flows, and mockups using relevant tools.
• Experience in global health or low- and middle-income country (LMIC) contexts is an asset.

Why you'll love working here

• Two-month probation with 100% of net salary
• One-year contract with potential extension based on the working performance
• Social, health, unemployment insurance & PIT payment policy
• PVI health insurance package
• Flexible working hour
• Working time: 8:30 – 18:00 (Monday – Friday). Days Off: Saturday – Sunday; holidays, Tet in accordance with Vietnam Labour Law and Christmas day
• 15 annual leaves
• A friendly, supportive, multicultural, and open-minded working environment with full potential to challenge and develop your skill and mindset; and with colleagues come from different nations: Vietnam, France, and African countries
• A chance to work with international organizations: Gavi, WHO, UNICEF; and the Ministry of Health in many foreign countries