Support Engineer

Top 3 reasons to join us

• Lộ trình phát triển sự nghiệp đa chiều
• Cơ hội đào tạo, công tác tại Nhật, Singapore, Mỹ..
• Mức lương hấp dẫn, chế độ thưởng dựa trên năng lực

Job description

• Take ownership of customer issues reported and see problems through to resolution 

• Research, diagnose, troubleshoot, and identify solutions to resolve customer issues 

• Deploy, demonstrate, and educate customers to operate the system 

• Regularly communicate with the global customer to manage open items and future action plan

Your skills and experience

• 2-4 years working experience 

• Good at English communication 

• Understanding Windows/Linux/Docker environment 

• Understanding of PostgreSQL/MSSQL or other database systems 

• Critical thinking and problem-solving skills 

• JavaScript/Nodejs/Reactjs/C++ 

• Experience in SMT production 

Why you'll love working here

Panasonic R&D Center Vietnam was established in April 2007, is a company specializing in R&D of Panasonic Group in Vietnam with the aim of enhancing R&D activities in the field of digital home appliances, automation, mobility in Vietnam, providing R&D services for software solutions in today's hottest fields such as AI, Cloud, IoT in a chain of R&D centers of worldwide corporations 

1. Career Path Development

• Long-term multi-career roadmap;

• Learning & development (Language Training, Technical Training, Soft-skill Training, On-job Training, etc.)

• Oversea business trips (Japan, China, Singapore, US, Mexico, EU, etc.)

2. Work-life Balance

• Flexible working time that supports work-life balance (Core time: 9:00-16:00; 5 days from Monday - Friday/ week)

• Additional special holiday

3. Compensation package

• Attractive salary 

• Competitive bonus package depend on abilities, performance and competencies

• Diversified allowance scheme

4. Wellness

• Well-protected with 24/7 personal accident and medical care insurance;

• Well-designed Annual Health Check-up program;

5. Activities

• Team-building activities; Birthday Party; Year-end party; Sport Day/ Family Day

• Summer Vacation (Trip to famous tourist spots domestic/ overseas,…)