Software Tester/QA/QC (Junior, Middle)

Top 3 reasons to join us

• Top 10 global leaders in the social gaming sector
• Global talented members and a thriving workplace
• Desirable benefit package for you and your family

Job description

For Junior level:

• Fully understand testing materials, requirements, and related documents before test.
• Ensure testing environment is fully ready before testing.
• Work closely with the QA Engineer (QAE)/Lead QA Tester (Lead QAT) to execute the test, raise issues during testing, verify issues after fixing and ensure the testing results’ quality.
• Identify and document bugs including bugs having to do with broken functionality, missing functionality, design/art, animation, play experience (economy, pacing), localization, spelling, audio.
• Cooperate with the QAE/Lead QAT to timely raise any issues that affect testing progress/result.
• Proactive in communication with Software Engineers and QAE to tackle the issue appearing during the test.
• Responsible for their assigned tasks to deliver a flawless/bug-free product.
• Report to the Lead QAT.
• Encouraged to raise feedback/ ideas to improve testing process.

For Middle level:

• Work with the Lead QA Engineer (Lead QAE) to provide test coverage through all development phases.
• Assist in creating targeted test plans for an agile development framework.
• Designing test plans, scenarios, scripts, and procedures based on product specifications and design intentions
• Use tools to execute manual tests, send requests, and analyze responses.
• Manually test to verify that user actions match expected behavior.
• Identify and document bugs, including bugs having to do with broken functionality, missing
  functionality, design/art, animation, play experience (economy, pacing), localization,
  spelling, audio
• Prioritize, scope, and escalate bugs appropriately and establish the best method of resolution
• Collaborate with cross-functional teams, communicating risks, defects, and coverage status.
• Work with Lead QAE to continuously refine and improve QA processes through lessons learned.

Your skills and experience

For Junior level:

• 1+ years of experience in web or software product testing.
• Knowledgeable in testing and bug management processes and in at least one bug reporting system such as JIRA, Bugzilla, Etc.
• Ability to work on multiple projects and teams at the same time and prioritize in a fast-paced environment.
• Ability to work with time flexibility to collaborate with colleges in different time zones.
• Good verbal and written communication skills; able to communicate clearly with all teams in the company, including Artists, Engineering, QA, and Marketing/User Acquisition; able to make clear issue-tracking documentation.
• Experience in working with web-based tooling and configurations.
• Familiar with JSON and log debugging. Knowledge of Python and MS SQL is nice to have.
• Good command in English – written/spoken.

For Middle level:

• 3+ years QA experience, 1+ years in software or web products testing.
• Expertise in executing white box, grey box, black box, regression, smoke, integration testing.
• Must have worked on QA for a software product during initial development and operations with ongoing development and release cycles.
• Strong logical and analytical skills; background in Sciences, Engineering, and Software Engineering a plus.
• Passionately detail-orientated and methodical; ability to prioritize efficiently. Fanatical about quality.
• Gets stuff done quickly and independently; agile and flexible; able to adopt to a fast-paced and changing environment.
• Understand mobile software engineering and creative pipeline.
• Strong skills and experience in working with web-based tooling and configurations.
• Ability to perform API testing using Postman and inspect/update APIs using tools like Charles Proxy.
• Familiar with JSON and log debugging. Knowledge of Python and MS SQL is nice to have.
• Well-versed and knowledgeable in at least one bug reporting system such as JIRA, Bugzilla, Etc.
• Ability to work on multiple projects and teams at the same time and prioritize in a fast-paced environment.
• Excellent verbal and written communication skills; able to communicate clearly with all teams in the company, including art, engineering, QA, and marketing/UA; able to make clear issue tracking documentation.
• Good command of English - written and spoken.
• Proactive problem solver; do not wait for problems to come up but identifies potential constraints and takes steps to de-risk early on.

Additional Notes for both levels:
You may be expected to complete a test as a part of the interviewing procedure.

Why you'll love working here

• Work directly with a global team of young and talented playMAKERS regardless of gender, age or experience.
• Unlimited growth opportunities and continuous improvement with English classes, workshops and other technical training courses by highly-skilled members from all over the world
• Bao Viet Premium healthcare coverage is 1.2 billion VND/person/year (including you and ALL your dependents).
• A company of fulfillment: 100% salary on probation, 100% covered Social insurance, Health insurance and Unemployment insurance since probation. Moreover, Compulsory insurance for employees is also filled by the company. You only need to bear PIT.
• 13 months salary/year.
• Discretionary bonus.
• Employee referral bonus program (Very attractive bonus range: from 300USD to 1000USD).
• Flexible working time: 5 working days/ week - from Monday to Friday (Time won't be your fear, because productivity is what we care about).
• Annual leave: 15 days in 1st year, 17 days in 2nd year, and 20 days each year thereafter
• Sick leave: 5 days/year
• Delicious, fresh and free meals are served daily!
• High-end workstation laptop and screens.
• Equipment Allowance: 4,500,000 VND to pick your keyboard/ mouse/ headphone... in your own style.
• Team building activities, staff trips, and company events across the year.
• Other benefits: Sickness, funeral: support up to 2,000,000 VND/person; marriage, childbirth, and public holidays: up to 500,000 VND/person.