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Top 3 reasons to join us
- Top-tier banking environment in Vietnam
- Challenging opportunities for the “Greater” You
- Attractive career path and benefits
Job description
Job Purpose
The Senior Expert, IT Architecture will play a critical role in setting up and designing the IT infrastructure and application architecture for a newly established life insurance company. This role will focus on defining the enterprise IT architecture strategy, ensuring system scalability, seamless integration with Techcombank and third-party platforms, and supporting the digital transformation of insurance operations. The Senior Expert will work closely with business teams, IT vendors, and external partners to ensure a robust, secure, and future-proof technology foundation.
Key Responsibilities
Enterprise IT Architecture & System Design
- Define the IT architecture roadmap, ensuring alignment with business strategy, scalability, and regulatory requirements.
- Develop and implement architecture standards for core insurance systems, including new business, underwriting, claims, and policy administration.
- Ensure system design supports seamless integration with distribution platforms, bancassurance channels, and customer self-service applications.
Collaboration with Techcombank & Business Units
- Work closely with Techcombank’s IT and digital transformation teams to integrate insurance solutions with the bank’s ecosystem.
- Define API and data exchange requirements to ensure real-time integration between the bank and the insurance company.
- Collaborate with business units, including underwriting, claims, and policy administration, to ensure IT solutions align with operational needs.
Cloud & Infrastructure Strategy
- Design and oversee the implementation of cloud-based infrastructure and hybrid IT environments.
- Work with IT security teams to ensure infrastructure and application designs meet cybersecurity best practices and regulatory compliance.
- Optimize IT infrastructure for performance, availability, and disaster recovery capabilities.
Third-Party Technology & Vendor Management
- Engage with IT vendors, system integrators, and technology partners to develop scalable, high-performance IT solutions.
- Evaluate and select core insurance platforms, middleware, and emerging technologies that enhance digital capabilities.
- Define service-level agreements (SLAs) with third-party providers and ensure compliance with contractual obligations.
Digital Transformation & Automation
- Lead the adoption of microservices, API-driven architecture, and cloud-native applications for business agility.
- Implement AI, machine learning, and automation tools to enhance underwriting, claims processing, and policy servicing.
- Ensure IT architecture supports a seamless omnichannel experience for customers and distribution partners.
Governance, Compliance & IT Security
- Ensure IT architecture aligns with regulatory requirements, including data protection laws and cybersecurity regulations.
- Develop IT governance frameworks and best practices to maintain system reliability and compliance.
- Work with IT security teams to implement data encryption, identity access management, and secure integration protocols.
Performance Monitoring & Continuous Improvement
- Develop key performance indicators (KPIs) to monitor system performance, integration efficiency, and security posture.
- Analyze IT infrastructure usage data to optimize system configurations and improve efficiency.
- Continuously evaluate emerging technology trends and recommend enhancements to future-proof IT architecture.
Your skills and experience
Education
- Bachelor's or Master’s degree in Information Technology, Computer Science, Software Engineering, or a related field.
Experience
- Minimum of 7-10 years of experience in IT architecture, system integration, and enterprise technology implementation in the life insurance or financial services industry.
- Proven experience designing and implementing IT architecture frameworks for insurance core systems, cloud environments, and digital platforms.
- Strong expertise in API management, microservices, and enterprise data integration.
- Experience working with IT vendors, system integrators, and cloud service providers.
- Familiarity with cybersecurity frameworks and IT governance best practices.
- Track record of working in a startup or new business setup environment, building IT capabilities from the ground up.
Skills & Competencies
- Enterprise Architecture & IT Strategy – Expertise in designing IT architectures that align with business goals and operational efficiency.
- Cloud & Infrastructure Management – Strong experience in implementing cloud-based and hybrid IT infrastructure solutions.
- Digital Transformation & Emerging Technologies – Knowledge of AI, machine learning, blockchain, and automation technologies in insurance IT.
- Stakeholder & Vendor Management – Strong skills in engaging with Techcombank, business teams, and IT vendors.
- Regulatory & Compliance Knowledge – Familiarity with data protection laws, cybersecurity regulations, and financial industry IT standards.
- Process Optimization & API Integration – Expertise in enterprise service bus (ESB), microservices, and system interoperability.
Personal Attributes
- Analytical & Detail-Oriented – Strong ability to assess IT architecture needs and develop efficient solutions.
- Proactive & Solution-Oriented – Capable of identifying business needs and developing IT strategies to address them.
- Customer-Focused – Ensures IT solutions enhance customer experience and operational efficiency.
- Leadership & Initiative – Capable of leading IT initiatives and driving digital transformation.
- Collaborative & Strategic Thinker – Works effectively with internal teams, Techcombank, and third-party service providers.
Why you'll love working here
WHY BECOME IT/DATA EXPERTS AT TECHCOMBANK?
- Investing over 500 million USD to develop large-scale IT projects, Techcombank is one of the leading bank in Technology trends in Vietnam
- You will grow with Techcombank by having the opportunity to learn from top experts from across the world
- Techcombank provides a rewarding remuneration structure that commensurate with your achievement and contribution
- Techcombank is the Top 2 Best place to work in the banking industry where you can experience various exciting activities throughout the year: Company anniversary, Team building, Active Saturday , Year End Party, etc.

Techcombank
Techcombank- The leading commercial bank in Vietnam