Product Manager (SaaS, CPaaS, English)

Top 3 reasons to join us

• Feel free to grow
• Empowerment and recognition
• Get inspired by your colleagues

Job description

We are seeking an experienced and results-driven Product Manager to join our dynamic CPaaS App Business team. The successful candidate will be responsible for owning the product vision, strategy, and roadmap for our cloud-based communication solutions, driving their evolution from concept to market leadership. You will collaborate closely with cross-functional teams including Business, Design, Engineering, and QA to deliver outstanding SaaS products that address market demands and drive business growth.

Responsibilities

Product strategy and vision:

• Define and articulate a compelling product vision and strategy for your assigned application portfolio, ensuring alignment with B3Networks' overall objectives and market opportunities..
• Conduct research to understand market trends, competitors, and customer needs.
• Champion the customer experience for your products, ensuring solutions solve real problems and deliver measurable value

Product roadmap and development:

• Develop, prioritize, and manage a dynamic product roadmap that reflects strategic goals, customer value, and technical feasibility.
• Translate strategic initiatives into clear, concise and detailed product requirements and user stories for the engineering team.
• Drive the entire product lifecycle, collaborating closely with Engineering, Design, and QA, from ideation and discovery through development, launch, and post-launch iteration.

Market and customer insight:

• Continuously monitor industry trends, emerging technologies (e.g., AI in communication), and competitive dynamics relevant to your product area
• Engage with Business teams to gather feedback, understand pain points, and identify opportunities for product innovation and improvement..

Your skills and experience

• Bachelor's degree in Computer Science, Engineering, Business, or a related field.
• 2+ years of hands-on B2B product management experience, preferably within a SaaS or cloud communications environment..
• Proven track record of successfully defining, launching, and managing complex software products throughout their lifecycle..
• Strong understanding of agile development methodologies.
• Exceptional communication, interpersonal, and presentation skills, with the ability to articulate complex concepts to both technical and non-technical audiences.
• Ability to work effectively in a fast-paced, dynamic, and evolving technology environment.
• Data-driven decision-making and analytical skills.
• Familiarity with product management tools such as Jira, Confluence, and roadmapping software.

Bonus points (highly desired)

• Experience with API-first products or platforms.
• Knowledge of telecom protocols (SIP, SMS, RCS) or related technologies.
• Prior experience working with enterprise customers or Telcos.
• Familiarity with AI-powered tools (e.g., for research, productivity, data analysis) to enhance product management workflows.

Why you'll love working here

We only hire top talents from top universities, and we always create equal opportunities for everyone to shine.

On hiring newcomers, we’d rather need a fast learner with little experience yet positive attitude than those who have a lot of experience but failed our attitude test.

We also believe that A players can only work with A players, they can’t stand B players. And we commit ourselves to create an environment where everyone constantly competes for the best.

• All the benefits of employee under Vietnam Labor Law.
• 14 days annual leaves
• Private healthcare insurance from the company.