Product Manager/Product Owner (Ops, Ai, ERP, CRM)

Top 3 reasons to join us

• Làm việc với các đội ngũ trẻ tài năng và máu lửa
• Môi trường làm việc thoải mái, năng động
• Sản phẩm của người Việt chinh phục toàn cầu

Job description

• Define and execute the product strategy and roadmap for our eCommerce platform, ensuring alignment with business objectives and customer expectations.
• Conduct market research and competitive analysis to identify trends, opportunities, and gaps in the market. Use insights to inform product decisions and prioritize features.
• Collaborate with UX/UI designers to create seamless and engaging customer experiences. Ensure that design and functionality meet high standards of usability and accessibility.
• Work closely with engineering, marketing, sales, and customer support teams to ensure successful product launches and ongoing product improvements.
• Use analytics and customer feedback to measure product performance and make data-driven decisions. Continuously iterate on products to improve KPIs such as conversion rates, customer satisfaction, and revenue.
• Manage sprint backlog and ensure timely delivery of product features. Prioritize tasks based on business impact and team capacity.
• Communicate effectively with stakeholders at all levels, providing regular updates on product progress, challenges, and successes. Manage expectations and ensure alignment with strategic goals.
• Stay ahead of industry trends and emerging technologies. Drive innovation by experimenting with new ideas and solutions to enhance the customer experience.

Your skills and experience

• Have 1+ years of experience as a Business Analyst, Product Owner, Product Manager, or Cross-border Seller background with a focus on e-Commerce platforms or digital products. Experience in high-performing, results-oriented environments is preferred
• Hands-on experience with e-commerce platforms such as Shopify and WooCommerce, particularly in building, integrating, or scaling Shopify Apps, is a strong advantage.
• Experience with Agile methodologies and the full product management cycle, from ideation to launch and iteration.
• Proficient in using analytics tools (e.g., Google Analytics, Mixpanel) to track performance metrics and make data-driven decisions.
• Deep understanding of customer needs and the ability to translate them into successful products. Passion for creating delightful and seamless customer experiences.
• Good verbal and written communication skills, with the ability to articulate complex ideas clearly and concisely.
• Strong problem-solving skills and a proactive, results-oriented approach.

Why you'll love working here

You'll find this place irresistible
Enjoy top-tier compensation, including:
Compensation & Rewards

• Competitive monthly NET salary, transparent and fully take-home
• up to 16 months’ salary per year, including a 13th-month salary, quarterly incentives, and annual performance bonuses.

Work Flexibility & Time Off

• 24 remote working days per year, enabling a healthy work–life balance
• 12 days of paid annual leave, in addition to public holidays
• Flexible working hours, Monday to Friday – weekends are fully yours

Well-being & Employee Care

• Annual health check-ups
• Full social insurance coverage (BHXH) in compliance with Vietnamese labor regulations
• Company-sponsored sports clubs to support both physical and mental well-being
• Regular company trips and team bonding activities

Career Growth & Work Environment

• Be part of a fast-growing global B2B SaaS organization
• Clear and accelerated career development and promotion pathways
• Collaborate with talented, diverse, and high-performing teams across regions
• Work in a modern, open, and empowering environment where individuality is respected and potential is nurtured