Product Analyst (Business Analyst, Product Owner)

Top 3 reasons to join us

• Technical experts of all fields
• Challenging experience to learn and grow strong
• An awesome zone, a second-home

Job description

ABOUT THIS ROLE:

At GEEK Up, a Product Analyst collaborates across the full product lifecycle — from uncovering real user problems, defining solutions, to ensuring the quality of product (including the operations after launching). You’ll work side-by-side with Product Designers & Software Engineers in three core areas of expertise:

• Product Discovery – Understand business context, user behaviors, operational pain points to identify problem space & equivalent meaningful opportunities.
• Product Definition – Turn insights into measurable product requirements and definitions that align across User, Tech, and Operations perspectives.
• Product Operations – Validate and monitor how products perform in development progress and in reality — ensuring technical stability, usability, and business efficiency.

You don’t have to master all three yet — but you should be strong in at least two, and eager to grow in the remaining ones. You’ll gain visibility into real-world product behavior, influence product decisions through data-backed insights, and collaborate with multidisciplinary experts who challenge and grow

with you. It’s a rare opportunity to own the integrity of a product’s performance, not just its functionality.

SCOPE OF WORK:

A Product Analyst at GEEK Up is a multidisciplinary problem-solver who bridges business intent, user needs, and technical feasibility. You ensure every product we build is not only well-designed but also operationally sustainable & technically sound:

Product Discovery

• Uncover user problems and operational challenges.
• Collect, analyze, and synthesize insights from data, research, and stakeholder interviews.
• Translate findings into hypotheses and measurable problem statements.

Product Definition

• Collaborate in cross-functional squads to define product scope and measurable success metrics.
• Develop clear and structured product definitions across three dimensions:

❖ User (experience) – usability and journey validation

❖ Tech (system) – technical feasibility, NFR alignment

❖ Ops (business) – operational efficiency and scalability

• Document assumptions and criteria for validation (product readiness).

Product Operations

• Design and implement test and validation strategies to ensure real-world product performance.
• Coordinate regression, integration, and operational tests; identify and track fit gaps.
• Monitor product post-launch performance, detect friction points, and propose initiatives for improvement.

Your skills and experience

REQUIREMENTS:

• 3+ years of experience in Product Owner, Product Analysis, Product Operations or related product management roles.
• Hands-on experience in at least two expertise areas above (Prefer Product Definition)
• Strong analytical mindset with the ability to connect user needs, business logic, and system workflows.
• Able to connect technical validation to product impact, along with deep exposure to how quality is defined beyond bugs — covering usability, business logic, and operational fit.
• Proven ability to define measurable criteria for validating product success, quality and give improvement initiatives.
• Excellent communication and stakeholder management skills across multi-disciplinary teams.
• Prior experience in the service environment is strongly preferred.

HIRING PROCESS:

To gain a deeper understanding of who you are and to ensure that GEEK Up is the battleground you desire & that you are the missing piece we are seeking, the recruitment process for this position will undergo the following steps:

• CV Screening & General Assessment
• HR Interview
• Expertise interview
• Offer Negotiation

Why you'll love working here

FOR YOUR BETTER WORK

• You will participate in the process of discovering, finding and proposing solutions, not just simply implementing the existing ones
• You can seize the opportunity to continually receive constructive feedback and suggestions, so you can easier realize what you have done well and what needs to be improved
• There are team members sharing lessons learned, so each and everyone can keep building up knowledge and experience

FOR YOUR BETTER GROW

• Our flat structure with no middle management enables you to leverage your own strengths, and make room for you to grow yourself in whatever aspect you desire.
• There are weekly workshops and sharings, where we exchange our knowledge and experience, from technical to soft skills, from work to daily life subjects
• We embrace the eagerness of learning and sharing, so you will always have room to raise your own voice

FOR YOUR BETTER STAY

• The flat structure will also enable you to choose your own career path and there will be a broad range of career opportunities available on your adventure at GEEK Up
• These perks will equip you with a clear mind and a healthy body: Weekly exercise with your teammates; morning coffee with free drinks; fruits, and nutritious drinks in our shared kitchen with a well-stocked fridge
• You can also enjoy team-building, retreats and other customized quarterly events with other team members