Machine Learning Engineer - Conversational AI

Trusting Social
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Havana Tower - 132 Ham Nghi, District 1, Ho Chi Minh
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Posted 3 days ago

Top 3 reasons to join us

  • Top Salary, Awesome Benefits
  • Premium healthcare for 3 members in family
  • Grab to work, Lunch allowance for all employee

Job description

We're seeking a Machine Learning Engineer to build and deploy multi-agent conversational AI systems with voice capabilities. You'll be responsible for developing real-time voice agents that can engage in natural, multi-turn conversations while maintaining high performance at scale.

Responsibilities

  • Design and implement multi-agent voice-based AI systems that can handle complex, real-time conversations
  • Build and optimize streaming communication pipelines for real-time speech processing
  • Deploy and scale ML models for production environments
  • Optimize model serving and inference for high-performance requirements

Technical Requirements

Multi-Agent Systems & Voice AI

  • Experience building multi-agent systems using LLMs
  • Knowledge of voice agent architectures and conversation management
  • Understanding of multi-turn dialogue systems
  • Knowledge of interruption and end turn detection in voice interaction, mimicking human-like conversation flow.

Streaming & Real-time Processing

  • Strong experience with async/streaming architectures
  • Proficiency in building real-time communication systems
  • Experience with WebSocket, gRPC, or similar streaming protocols
  • Hands-on experience with speech processing pipelines

Production ML Experience

  • Track record of deploying ML systems to production
  • Experience with ML monitoring and observability
  • Understanding of ML system scalability and reliability
  • Understanding of deploying ML/DL models on a large scale setup (optimize latency / throughput/ GPU usage…)
  • Experience with at least one  serving framework such as Ray, Triton Server, Kubeflow,..

Your skills and experience

Requirements

  • BS/MS in Computer Science or related field
  • 3+ years of ML engineering experience
  • Most prioritize to strong python coding skills, strong logical thinking, strong debugging, tracing open source code
  • Experience with PyTorch or similar ML frameworks
  • Demonstrated experience shipping production ML systems (Docker, k8s,..)

This role combines ML engineering with real-time voice processing expertise, focusing on building practical, scalable AI systems that can be deployed in production environments.

Why you'll love working here

  • Competitive compensation package, including 13th-month salary and performance bonuses
  • Comprehensive health care coverage for you and your dependents
  • Generous leave policies, including annual leave, sick leave, and flexible work hours
  • Convenient central district 1 office location, next to a future metro station
  • Onsite lunch with multiple options, including vegetarian
  • Grab for work allowance and fully equipped workstations
  • Fun and engaging team building activities, sponsored sports clubs, and happy hour every Thursday
  • Unlimited free coffee, tea, snacks, and fruit to keep you energized
  • An opportunity to make a social impact by helping to democratize credit access in emerging markets.

Trusting Social

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Making Financial Inclusion a Reality using Machine Learning and AI

Company type
IT Service and IT Consulting
Company industry
Financial Services
Company size
301-500 employees
Country
Singapore
Working days
Monday - Friday
Overtime policy
No OT