IT Manager

Top 3 reasons to join us

• Competitive salary, promotion opportunities
• Dynamic, vibrant, diverse environment
• Join our Advanced Technology team: Big Data, AI

Job description

YouNet is the leading SocialTech Group creating value for enterprises by applying Social Technologies in a variety of business areas including sales, marketing, and operations.

Since 2009, YouNet Group has always been a pioneer in applying social intelligence and technology in the field of sales, marketing, and operations to bring about comprehensive business performance for customers in Vietnamese and international markets.

With the majority of clients being multinational companies and large-scale Vietnamese companies (most of our clients appear in the Fortune 500 and VNR500 lists), YouNet Group has uncountable industry practices related to business operations. As a result, we have extensive experience in providing strategic solutions for customers to adapt to the global 4.0 digital trend.

Currently, we are looking for one IT Head (Director / Sr. Manager). Join us to write your own success stories!

• Lead, mentor, and develop a high-performing IT team, define KPIs/OKRs and performance metrics for IT functions, ensuring operational efficiency and alignment with business needs.
• Oversee IT budgeting, cost control, and investment planning, ensuring optimal resource allocation.
• Establish and enforce IT governance frameworks, including policies, standards, and procedures to ensure compliance with industry regulations and internal security requirements.
• Oversee enterprise risk management (ERM) for IT, ensuring business continuity and disaster recovery (BCDR) readiness.
• Define training programs and career development plans to upskill the IT workforce in line with industry trends.
• Act as a technology advisor to the executive leadership team, providing insights on IT trends, security risks, and digital opportunities.
• Manage company internal projects such as CRM, Intranet, HRM, internal projects for digital transformation.
• Manage and maintain company IT policies and IT infrastructure: network, servers, virtualization, and all business software/ applications (Jira, Confluence, Social Intranet, Service
• Desks, Source code control (GIT, SVN), and other Back-office systems) to ensure durability and availability of these systems.

Your skills and experience

• Bachelor’s degree (or equivalent) in IT field
• 5+ years in IT leadership roles (e.g., IT Manager/Director, Head of IT, CIO, or equivalent) in IT-related companies.
• Excellent problem-solving and communication skills are required.
• Proven experience in IT governance, compliance, and enterprise risk management (ERM).
• Comprehensive understanding of network architecture and network security. Experience in managing internet traffic for a large number of users (>300) is required.
• Experience in Virtualization technology and container-based technology is required.
• Must be experienced in managing VMWare-based systems and docker-related systems.

Why you'll love working here

Why is YouNet different?

• Trending Products: With a business ecosystem and leading product suites about SocialTech & Social analytics, you will have the chance to experience the full-product-cycle from development to go-to-market.
• Entrepreneurship culture: Each YouNetian acts as an Entrepreneur and strives to make a positive impact on our clients and colleagues. You will embrace our core values and make them an integral part of your work with Innovation, Ownership, Integrity, Discipline, and Collaboration.