Demo Operations Specialist (Enterprise Software, POC)

Top 3 reasons to join us

• Attractive Salary and Benefits
• Amazing Clients
• Product driven company

Job description

At OL Vietnam, we have worked alongside our parent company, Orange Logic LLC, to support some of the world’s largest enterprises with their digital asset management needs. Orange Logic provides a premier Digital Asset Management (DAM) platform that streamlines workflows, enhances collaboration, and ensures compliance across complex digital ecosystems, empowering any team working with digital content the ability to efficiently create, manage, and distribute their content at scale.

WHAT DIFFERENTIATES OL VIETNAM

• We are trusted by global leaders to work with over 100 customers, including many of the world's most recognized brands.
• Our business is strong and resilient, even in the face of economic challenges. During the Covid economic downturn, we did not implement layoffs or reduce compensation. Instead, we continued to grow, consistently expanding our team and adding dozens of talented members to our R&D department each year.
• You’ll work with top engineers and team members who are passionate about building flexible, scalable, and streamlined systems that will define the future of business management.

MISSION

Job Summary: We’re seeking a Demo Operations Specialist who is a key contributor within the Demo Operations function, supporting Solutions Engineers by building, configuring, and maintaining high-quality demo environments used in sales engagements. While aligned to the Implementation team, this role operates in close partnership with Pre-sales to ensure demo environments are delivered accurately, consistently, and on time.

This role is highly execution-focused and process-driven, responsible for translating defined requirements into fully configured environments. Responsibilities include structuring content, applying metadata, configuring UI elements, and enabling workflows that support compelling, repeatable demo experiences. In addition to core demo builds, this role also supports proof of concept environments and maintains shared demo systems used across teams.

Essential Functions:

• Demo & POC Environment Setup
  Configure demo and proof of concept environments based on detailed briefs from Solutions Engineers, including folder structures, metadata schemas, and content organization aligned to specific use cases and customer scenarios.
• Asset Management & Tagging
  Source, upload, and organize assets using customer-provided content, stock libraries, or curated examples; apply metadata and taxonomy with a high degree of accuracy and consistency.
• UI Configuration
  Configure user interfaces including homepages, navigation, collections, and forms to support guided demo flows, POC use cases, and role-based experiences.
• Automation & AI Services
  Execute AI-driven tagging and metadata enrichment processes; configure basic automation workflows to support demo and POC functionality.
• Workflow Support & Testing
  Assist in building and validating simulated customer workflows; execute QA processes, complete environment checklists, and ensure readiness prior to handoff to Solutions Engineers.
• Shared Demo System Support
  Maintain and update shared demo environments used across Presales and other internal teams, ensuring consistency, usability, and alignment with evolving product capabilities.
• Collaboration & Documentation
  Partner with Solutions Engineers, Implementation, and Product teams to deliver environments on schedule; maintain internal documentation, templates, and best practices to support scalability and repeatability.
• The above statements outline what are generally considered the principal and essential functions of this role. Specific responsibilities may vary based on business needs.

Your skills and experience

Key Qualifications:

• 1–3 years of experience in system configuration, digital asset management, or related technical support roles
• Bachelor’s degree in Information Systems, Digital Media, or a related field preferred
• Strong attention to detail and ability to execute within structured, repeatable processes
• Comfortable working independently with clearly defined requirements and timelines
• Familiarity with DAM systems or similar enterprise platforms is a plus
• Strong communication skills and ability to collaborate across distributed, cross-functional teams

Why you'll love working here

You would love to work and find those values with us:

• Distributed decision making: We also allow each employee to directly weigh in on our priorities.
• Transparency: We value transparency, openness, and accountability, whether it is with our customers or internally. 
• Meritocracy: Employee's recognition and advancement is based purely on their individual and collective achievements.
• Deep work: We do everything we can to let you focus deeply on your work.

Our benefits include:

• Attractive salary package.
• 100% Gross Salary in the probation period.
• 13th-month salary. 
• 18 days of annual leaves (cashback allowed if not used).
• 4 days for an overseas company trip.
• Multiple allowances (Lunch, Gym, Parking, Birthday/Tet/Wedding voucher... ).
• Full social, health, and unemployment insurance.
• Premium healthcare insurance for you and coverage for 1 extra family member.
• Monthly team-building activities (Bowling, Go-Kart, Candle Handmade workshop....) and special celebrations on Autumn Festival, Halloween, Christmas, Tet, …
• Monthly happy lunch and daily happy hours with free snacks, soft drinks, fruit, and coffee.
• Sports activities (PlayStation 5, Badminton, Football,...)

Data Privacy Notice for Candidates in Vietnam:

By submitting your application, you acknowledge that you have read and understood OL Vietnam’s Privacy Policy. Any consent provided herein is explicit and voluntary.

Based on your consent, OL Vietnam will process your personal data for recruitment for the position you apply for, including evaluating your candidacy, communicating with you, and, where applicable, verifying relevant information as part of the selection process. If you would like OL Vietnam to consider you for future suitable roles, we will request your separate, explicit consent and you may withdraw consent at any time as described in the Privacy Policy. For details on how we handle your information, please refer to our Privacy Policy on OLVN Website. 

Please be aware:

Orange Logic only communicates with candidates through official @orangelogic.com email addresses or via LinkedIn from a verified Orange Logic Talent Acquisition employee listed under “Meet the Hiring Team.” We do not conduct interviews via text message or request payment or equipment purchases at any stage of the hiring process.