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Top 3 reasons to join us
- Positive work environment, support & determination
- Very attractive salary & benefits
- Development opportunities & improve a quality life
Job description
• Oversee all aspects of quality assurance including establishing metrics, applying industry best practices, and developing new tools and processes to ensure quality goals are met.
• Define, document, and manage the testing processes and procedures to ensure reliability and compliance with standards
• Develop testing programs that address areas such as database impacts, software scenarios, regression testing, negative testing, error or bug retests, or usability.
• Design and manage test plans, scenarios, scripts, or procedures.
• Manage and conduct all testing processes including UAT, OAT and SAT.
• Ensure that the testing environment is qualified compared to the production environment.
• Create or maintain databases of known test defects.
• Conduct historical analyses of test results.
• Monitor program performance to ensure efficient and problem-free operations.
• Identify, analyze, and document problems with program function, output, online screen, or content.
• Act as key point of contact for all QA aspects of releases, providing QA services and coordinating QA resources internally and externally.
• Lead and mentor QA team members, as well as manage outside contract testers.
• Plan test schedules or strategies in accordance with project scope or delivery dates.
• Collaborate with field staff to evaluate or diagnose problems and recommend possible solutions.
• Manage Incident Management process and communicate resolutions with stakeholders.
• Manage Release and Deploy process to ensure quality of the release on production environment.
• Manage Service Desk team including SDA as a single point contact of user to fulfill the requests.
• Collect data and provide the performance report for all related ITIL processes weekly.
• Assist the Service manager in driving Service management best-practice and ITIL process standardization.
Your skills and experience
1. Educational level• Bachelor’s (or above) degree in the field of computer science or information systems.
2. Knowledge & Experiences
• At least 5 years’ experience in software development and/or systems management.
• Demonstrated experience developing and executing test cases, scripts, plans and procedures to support various development methodologies.
• Familiarity with entire software development life cycle and test cycles (Unit, Regression, Functional, Systems, Stress & Scale, Smoke & Sanity).
• Understanding of multi-tier web application architecture and deployment.
• Understanding of existing QA best practices and methodologies to design, implement and automate processes.
• Having ITIL certificates or working on ITIL processes is preferred.
• Prior success using a metrics-driven approach and closed-loop feedback to improve software deliverables and improve predictability and reliability of releases.
3. Technical skills
• Ability to conduct and direct research into IT issues and products as required.
• Proven analytical, evaluative, and problem-solving abilities.
• Detailed and effective written communication skills for documenting the features tested and bugs found.
• Proven automation testing, with API and web UI with various programming languages.
• Proven performance and security testing, with detail scenarios definition and knowledge, evaluate system performance health.
4. Soft skills
• Good written and oral communication skills.
• Ability to effectively prioritize and execute tasks in a high-pressure environment.
• Detail oriented, extremely responsive, and able to prioritize many tasks.
• Self-motivated, works well independently and with others.
• Highly self-motivated and directed.
Why you'll love working here
Understanding candidates' expectations of the ideal workplace, we always put the people element at the top of our priorities.
Primary benefits:
- Attractive KPI Bonus annual
- Review Salary and performance annual
- 16+ Annual Leaves, 5 sick leaves, 1 day off birthday
- Full Social Insurance, Annual Medical Check- up, Health insurance
- Team Building and company activities: Year- end Party, New-year Party, Company trip, Charity activities
- Learning workshops: e-learning, English courses, career development training programs
- Sports clubs: gym, yoga, running, football, tennis, badminton
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Ho Chi Minh City Securities Corporation (HSC)
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