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Top 3 reasons to join us
- Top-tier banking environment in Vietnam
- Challenging opportunities for the “Greater” You
- Attractive career path and benefits
Job description
Job Purpose
- The job holder responsible for application development: Directly consulting and analyzing development requirements from business units, ensuring complete and effective conversion of business unit requirements into application requirements.
- The job holder responsible for user support: Directly support users in daily activities, ensuring users' problems are handled as quickly as possible, meeting their business needs.
Key Accountabilities (1)
Responsibility in developing applications
- Receive requests to develop and improve products, processes, and features from business units. Analyze and advise business units the most effective plan to fulfill requirements.
- Talk to the development department to design a solution for these requirements. Develop detailed requirements specification in a language suitable for programmers (developer); Ensure development requirements are clear and technologically feasible.
- Participate in coordination with the professional unit to check the development results, to ensure that the application meets the requirements agreed with the business unit.
- Prepare and issue user manuals for technology products.
- Participate in direct training on products and technology features for IT support department and professional staff if necessary
Key Accountabilities (2)
Responsibilities in user support:
- L2, L3 level support with assigned requirements.
Key Accountabilities (3)
Other responsibilities
- Participate in technology projects as assigned.
- Participating in the development of business processes and guidelines of the Unit.
- Participate in technology risk handling as assigned.
- Perform other tasks as required by management
Key Relationships - Direct Manager
Team Lead, IT Business Analysis
Key Relationships - Internal Stakeholders
Division, units, branches/subsidiaries of TCB
Key Relationships - External Stakeholders
Application/solution provider partners, IT departments of key customer businesses
Your skills and experience
Success Profile - Qualification and Experiences
Qualifications
Graduated from University or above.
Business analysis certificate preferred.
Work Experience
Minimum 3 years in related field Foreign language
English/ according to TCB's regulations in each period
Success Profile - Functional Competencies
Digital Literacy - Level 2
Agile mindset and working - Level 2
Influencing and Negotiation - Level 2
Analytical Thinking - Level 2
Business acumen - Level 2
Financial acumen - Level 2
Market assessment - Level 2
Quality management - Level 2
Systems Requirement specification - Level 2
Success Profile - Leadership Competencies
Strategic Mindset - Level 1
Change and Innovation - Level 1
Collaboration - Level 1
Talent Development - Level 1
Results Orientation - Level 1
Success Profile - Culture Fit (Core Values)
Collaboration For Common Objectives
Customer Centricity
Innovation and Creativeness
Self-development
Work Efficiency
Success Profile - Personal Attributes
1. Integrity, modest
2. Optimistic, Adaptable & Emotionally Controlled
3. Conscientious, Resilient, Vigorous & Achieving
4. Persuasive, Unconventional & Forward Thinking
Why you'll love working here
WHY BECOME IT/DATA EXPERTS AT TECHCOMBANK?
- Investing over 300 million USD to develop large-scale IT projects, Techcombank is one of the leading bank in Technology trends in Vietnam
- You will grow with Techcombank by having the opportunity to learn from top experts from across the world
- Techcombank provides a rewarding remuneration structure that commensurate with your achievement and contribution
- Techcombank is the Top 2 Best place to work in the banking industry where you can experience various exciting activities throughout the year: Company anniversary, Team building, Active Saturday , Year End Party, etc.
Techcombank
Techcombank- The leading commercial bank in Vietnam