Senior/Expert, Business Analysis - TechcomLife

Top 3 reasons to join us

• Top-tier banking environment in Vietnam
• Challenging opportunities for the “Greater” You
• Attractive career path and benefits

Job description

Techcom Life – A Proud Member of Techcombank Ecosystem

As part of Techcombank’s integrated financial ecosystem, Techcom Life is built on a strong foundation of Health and Wealth, with a mission to empower individuals to live life to the fullest. We accompany each customer on their journey to achieve their aspirations, delivering holistic financial and well-being solutions that create lasting value.

Guided by the belief that true growth comes from the harmony of strength, security, and balance, Techcom Life brings together innovation, expertise, and care to help life grow bigger every day.

Job Purpose

The job holder is responsible for conducting research and analysis in order to create a detailed business analysis, outline problems, opportunities and solutions for a business. The job holder will identify all required data sources, internal and external to support targeted research, analysis and documentation. The job holder is expected to support data-driven business decisions and solutions.  

A. Reporting and Documentation

• Understand business processes to translate business needs and requirements into documents, process diagrams and wireframes to support product development.
• Analyze, create, validate end-to-end business processes and detail out functional specifications for the required applications.
• Suggest modification and improvement to business processes and frameworks for better efficiency.
• Participate in user testing and create documentation and user manuals for business. 

B. Research and Analysis

• Gather market trends and internal data to conduct business analysis and provide recommendations and enhancements to the business.
• Develop informative and actionable reports that highlight business trends, forecasts and opportunities for improvement.
• Keep updated on technology changes, trends movement and analyze internal data sets to provide overall insights for stakeholders.
• Identify and interpret trends and patterns from data sets and construct forecasts and recommendations based on market intelligence and business data.  

C. Managing Stakeholders 

• Work with stakeholders to identify opportunities and process improvements by leveraging organization data to drive business solutions. 
• Identify and communicate to stakeholders the insights from opportunities and obstacles perspectives based on market data gathered.

D. At Division: the key accountability will including:

• Participate in coordination with the professional unit to check the development results, to ensure that the application meets the requirements agreed with the business unit.
• Prepare and issue user manuals for technology products.
• Participate in direct training on products and technology features for IT support department and professional staff if necessary.  
   

Your skills and experience

• At least 5 - 8 years of relevant experience.
• Extensive experience in researching and analyzing market trends and business processes
• Experience in working on multiple projects at one time
• Experience in writing SQL queries and using data visualization techniques and tools
• Experience in identifying risk and potential issues through conducting gap analysis, understanding and reviewing criteria 
• Experience in monitoring and analyzing business results, competition and trends (SWOT analysis, market share review)
• Experience in Agile Product Development and has a strong understanding of Agile principles and practices and Scrum methodologies
• Experience working in Agile teams to manage digital transformation projects
• Bachelor's Degree or higher in a Technology or business management 

Why you'll love working here

WHY BECOME IT/DATA EXPERTS AT TECHCOMBANK?

• Investing over 500 million USD to develop large-scale IT projects, Techcombank is one of the leading bank in Technology trends in Vietnam
• You will grow with Techcombank by having the opportunity to learn from top experts from across the world
• Techcombank provides a rewarding remuneration structure that commensurate with your achievement and contribution
• Techcombank is the Top 2 Best place to work in the banking industry where you can experience various exciting activities throughout the year: Company anniversary, Team building, Active Saturday , Year End Party, etc.