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Posted
27 days ago
Job description
- Collaborate with stakeholders and product owners to elicit and define business requirements and project objectives.
- Facilitate effective communication and collaboration between teams, including developers (Vietnamesse), product owners (English) and users (English).
- Participate in sprint planning, daily stand-ups, sprint reviews, and retrospectives, actively contributing to continuous improvement initiatives.
- Perform user acceptance testing and provide feedback to the development team, ensuring high-quality deliverables.
- Develop and execute test plans, test cases, and test scripts to validate software functionality and performance. Identify, analyse, and report software defects and issues using JIRA.
- Collaborate with the development team to understand requirements and participate in the design and review process to ensure testability.
- Perform functional, regression, integration, and system-level testing to ensure product stability and reliability.
- Maintain thorough documentation of test procedures, test results, and test case coverage.
- Provide exceptional client support via email, including addressing inquiries, resolving issues, and managing expectations.
- Serve as the primary point of contact for client inquiries, providing prompt and accurate assistance via written channels, such as email and live chat.
- Troubleshoot and resolve client issues by analyzing problems, researching solutions, and collaborating with internal teams to ensure timely resolution.
Your skills and experience
- Excellent English communication (write, read, speak and listen).
- At least 2 years in business analysis or tester.
- Experience with coding is a plus, but training will be provided
- Being knowledgeable or experienced in Agile environment, good logical thinking, analytical thinking, critical thinking and problem solving.
- Experience in working in technology enabled change programs/projects, software development is a plus.
Why you'll love working here
- Attractive salary (you'll love it)
- 13-month Salary
- Stable and long-term job.
- We develop our own world-class products
- Benefit from an office with a full food pantry available to all employees
- Excellent working environment.
- Flexible working time that supports work-life balance (Start at: 8:00 and finish at 17:00 5 days/week from Monday - Friday and - Work from home on Friday)
- Join the training course, improve job skills, knowledge about the hospital management system
- Performance review 1 time/year
- Open, transparent and trustworthy environment
- Challenging projects with awesome colleagues
Unique Technology
View company
Performance Oriented
Company type
IT Outsourcing
Company industry
Software Development Outsourcing
Company size
1-50
employees
Country
Vietnam
Working days
Monday - Friday
Overtime policy
No OT
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