Manager Quality Assurance

Job description

Lead and develop the Vietnam QA team across manual testing, test automation, and validation. The primary duty is to ensure team performance, quality standards, and delivery alignment across Elgato product lines. The QA Manager Vietnam owns both the day-to-day operations of the team and its long-term capability development, acting as the primary interface between the Vietnam team and QA leadership in Europe.

Expectations:

• Leads team with confidence and acts as primary point of accountability for Vietnam QA delivery
• Coaches and develops team members, writes and maintains PDPs, conducts regular 1:1s
• Communicates clearly and proactively with QA leadership in Europe; English B2 minimum
• Manages autonomously and escalate only when necessary
• Technically credible across manual testing and test automation

Responsible for:

• Leading, managing, and developing the Vietnam QA team (manual and automation engineers)
• Collaborating with QA leads in Europe on cross-functional test planning and release readiness
• Owning formal assessments, performance reviews, and people development plans
• Supporting the evolution of test automation infrastructure in partnership with the Germany team
• Representing the Vietnam team in leadership discussions and cross-functional forums
• Ensuring quality standards and test coverage across all assigned Elgato product lines

Your skills and experience

Must have

• Proven experience managing QA or engineering teams in a fast-moving, product-focused environment
• Technically credible across manual testing and test automation; team respects your judgment
• Clear, confident communicator in English (B2 minimum); daily collaboration with global counterparts
• Builds trust quickly, holds people to a high standard, brings out the best in engineers
• A constructive challenger who speaks up in a way that moves things forward
• Comfortable with autonomy and accountable for outcomes

Nice to have 

Experience with test automation frameworks (Python/TypeScript); ISTQB
Foundation or equivalent; background in consumer electronics or desktop software QA

Why you'll love working here

• 13th month salary 
• Medical insurance 
• Annual health check-up 
• Company trip & team building  
• Asia bonus