IT Support - Up to 1200$

KEYENCE VIETNAM CO., LTD.
+2
Tầng 27 và 28, Tháp 1, Tòa nhà Capital Place, Số 29 Liễu Giai, Phường Ngọc Khánh, Quận Ba Đình, Thành phố Hà Nội, Việt Nam., Ba Dinh, Ha Noi
At office
Posted 6 days ago

Top 3 reasons to join us

  • Phúc lợi, đãi ngộ hấp dẫn
  • Phát triển chuyên môn
  • Môi trường làm việc chuyên nghiệp, quốc tế

Job description

  • Support End-User to troubleshoot defection (Windows OS, Office 365, mobile devices, computer networks, ...), record and resolve issues from end-users through the ticket system.
  • Remote support: Aid users remotely though phone, chat, or remote desktop tools.
  • Set up & Maintain IT equipment for users (Desktops, Laptops, Printers, Projectors, Video Conference, Network Devices, Cable, Access Control, Face ID,...)
  • Training: Provide training and guidance to users on using IT resources effectively.
  • Manage IT Asset: Manage IT vendor; ensure IT asset and services readiness on employee onboarding day and revoking system access and services during offboarding;
  • Manage Network system - server: Maintain stable operation, network connection, software inside and outside the office.
  • Security: Assist in ensuring the security of IT systems, data and comply with IT and information security policies and procedures.
  • Plan, research, and develop new IT services and solutions to enhance business efficiency.
  • Collaborate with the Headquarters (KEYENCE Japan) on global IT projects and initiatives.

Your skills and experience

  • Strong knowledge of Microsoft services, including Azure AD, Microsoft Exchange, and Intune.
  • Proficiency in Microsoft 365 applications and Android device management.
  • Knowledge of security solutions is an advantage.
  • Power BI, troubleshooting and other skills.
  • 2-3 years of relevant IT experience.
  • Experience working in a third-party IT service provider or outsourcing environment is highly preferred.
  • Experience working in an English-speaking environment is preferred.
  • Ability to work independently and manage multiple tasks effectively.

Why you'll love working here

  • Bonus twice per year
  • Performance Appraisal twice/year
  • Social Insurance based on 100% basic salary
  • Extra Healthcare package
  • Company Retreat: once/year
  • Laptop, PC, Smartphone provided by the company
  • 12 Annual leave per year and 3 Sick leave provided by the company

KEYENCE VIETNAM CO., LTD.

View company

KEYENCE VIETNAM CO., LTD.

Company type
IT Product
Company industry
Software Products and Web Services
Company size
51-150 employees
Country
Vietnam
Working days
Monday - Friday
Overtime policy
No OT