[English] Senior Scrum Master

Job description

About Laidon

Laidon is a U.S.-based technology company specializing in master data and data quality solutions. As a Certified SAP Partner and creator of SimpleMDG—a modern, SAP BTP-native Master Data Governance solution—we serve enterprise clients worldwide in their digital transformation journey.

With offices in the U.S. and Vietnam, we’re scaling our global delivery model and building a high-performing Agile culture. If you’re passionate about Agile and ready to lead change, we want to talk to you.

The Opportunity

We’re seeking a Senior Scrum Master to join our growing Vietnam team and lead the Agile transformation across multiple product and delivery teams. This is not a passive facilitator role—we're looking for a confident, hands-on leader who can guide teams, influence stakeholders, and drive measurable impact.

As a senior leader, you will mentor other Scrum Masters, collaborate with U.S. counterparts, and serve as a key voice in evolving our delivery framework and Agile best practices.

What You’ll Do

Lead Agile Excellence

• Champion Agile values, principles, and best practices across teams.
• Guide product and engineering teams through Agile adoption and maturity.
• Define and evolve Scrum frameworks tailored to Laidon's context.

Coach & Mentor

• Provide hands-on coaching to Product Owners and Developers.
• Mentor junior Scrum Masters and team leads to grow internal Agile capability.
• Foster psychological safety and servant leadership across teams.

Drive Delivery Transparency

• Ensure visibility of sprint progress, risks, and metrics.
• Implement tools (e.g., Jira, Confluence, Smartsheet) to support transparency.
• Partner with leadership to deliver business outcomes—not just velocity.

Optimize Team Performance

• Facilitate Scrum ceremonies with discipline and purpose.
• Proactively identify impediments and work cross-functionally to remove them.
• Use retrospectives and data to continuously improve team health and delivery.

Collaborate Globally

• Align with U.S.-based leadership, project teams, and delivery stakeholders.
• Support global initiatives that drive scale, standardization, and agility.

Your skills and experience

• 3+ years of experience as a Scrum Master, including experience in scaling Agile across teams
• Deep knowledge of Agile methodologies (Scrum, SAFe, Kanban)
• Scrum certifications (e.g., PSM II, CSP-SM, SAFe SSM) strongly preferred
• Excellent facilitation, conflict resolution, and coaching skills
• Fluent in English (verbal and written)—able to engage with global teams
• Experience working in enterprise software development (ERP/MDG a plus)
• A proactive, no-excuses mindset and passion for continuous improvement

Why you'll love working here

• Work with a U.S.-based company delivering enterprise-grade solutions
• Shape the Agile culture of a growing international organization
• Competitive salary and 13th-month bonus
• PVI Premium Healthcare + Social Insurance (per government requirements)
• 15 days paid annual leave
• Open, collaborative, and growth-focused environment
• Annual team-building and travel opportunities
• Direct access to leadership with real influence on how we scale