DevOps Engineer (Middle/Senior)

Top 3 reasons to join us

• Production systems operate at large scale.
• Problems are owned end to end.
• Changes enable systems behind core operations.

Job description

🎯As a DevOps Engineer at Tiki, you’ll help maintain & improve the systems that power one of Vietnam’s most trusted e-commerce platforms. From automating deployments to scaling for millions of users, you’ll contribute to keeping our systems resilient, observable, and secure — 24/7. You’ll work closely with developers, infrastructure, and security teams to deliver fast, stable, and scalable systems.

🧠What You’ll Do?

• Maintain and improve CI/CD pipelines and Infrastructure as Code using tools like Terraform and Ansible.
• Ensure reliable and performant production systems through proactive monitoring and tuning.
• Troubleshoot and debug system-level issues in close collaboration with developers.
• Support on-call rotations, handle incidents, and participate in post-mortem analysi.s
• Support system readiness for high-traffic events with capacity planning and auto-scaling.
• Set up and maintain monitoring, alerting, and logging infrastructure (Prometheus, Loki, etc.).
• Identify and mitigate infrastructure risks through security audits and automation.
• Maintain access control, automate permissions, and contribute to internal system documentation.

Your skills and experience

Are you the one?

• 4 years of experience in a relevant DevOps, System Engineer role.
• Hands-on experience operating Linux-based systems (e.g. Ubuntu, CentOS, Debian).
• Experience with Kubernetes, Terraform, and Ansible.
• Experience with cloud platforms: GCP or AWS.
• Strong Git skills and experience using GitHub or GitLab workflows.
• Familiarity with monitoring, logging, and incident response workflows.
• Comfortable participating in on-call and production support.

🧩Nice to Have

• Knowledge of web servers and load balancers: Nginx, HAProxy.
• Solid understanding of distributed systems and networking fundamentals.
• Proactive mindset and ability to stay calm under pressure.
• Interest in database systems (e.g., PostgreSQL, MySQL, NoSQL) is a plus — this role often collaborates closely with DBRE.

Why you'll love working here

Inside our lean engineering team:

• We work on large and complex systems, with a focus on ownership and continuous learning.
• We work within existing constraints and improve systems incrementally.
• We value strong fundamentals and the ability to reason through unfamiliar or complex systems.
• Collaboration is direct, and discussions focus on solving problems and delivering results.

Our offers include: 

• MacBook provided
• Full salary insurance & health care insurance
• Annual leave & wellness leave 
• Annual health check-up 
• Internal purchasing programs on Tiki.vn