Bridge Software Engineer (BrSE)

Job description

• Enable Level 2 Support, working closely with local Leaders to develop and enhance processes and operational performance  
• Responsible for bridging between North American customers and offshore project teams in Vietnam. 
• Perform deliverables review for the Vietnam team if needed. 
• Communicate with the related stakeholders from North America and the project management and software development teams in charge of the project. 
• Analyze, clarify and transfer clients' requests and requirements to project team members. 
• Successfully manage the relationship with the key stakeholders through excellent communication and being responsible for requirement management. 
• Assist the Project Manager with project scope, estimation, planning, monitoring and controlling. 
• Cooperate with project team members to lead projects to success. 
• Work closely with Project Leader and Technical Leader to monitor and control the projects. 

Your skills and experience

Education: A University Degree in Computer Science, Information Technology, or a related field. 

Language Skills: Fluency in English and Vietnamese is essential for this role. 

Experience: 

Minimum 2-4 years of experience in software development within complex web/cloud environments. 

Minimum 1-2 years of project management experience, including planning, resource allocation, progress monitoring, quality assurance, and effective problem resolution. PMP certification is preferred. 

Technical Skills: 

Expertise in analyzing customer requirements, identifying optimal solutions, and evaluating the pros and cons of different options. 

Ability to stay current with evolving knowledge and skills in the information technology field by sourcing and synthesizing information from reliable sources. 

Team Skills: 

Strong team player capable of working closely with management and senior members across multiple countries. 

Personal Attributes: 

Bright, technically proficient professional with high energy, strong work ethic, and proven ability to work under tight timelines and evolving requirements. 

Why you'll love working here

• Working in a progressive and international environment
• Competitive salary and yearly salary review
• Bonus: 13th month salary and attractive performance bonus
• Knowledge sharing and training
• General company activities
• Complimentary snacks, fruits, drinks everyday
• Team building, company trip and monthly internal events.