Senior Business Analyst (BPMN, Flowable, Good English)

Top 3 reasons to join us

• Attractive salary & benefit, 25 days annual leave
• Premium health insurance for employee & family
• Flexible working hours

Job description

Job Target

To translate customer and business needs into development stories that are easy to understand by the Management, QA & Development teams while working hands-on with BPMN and Flowable, ensuring technical feasibility and structured processes.

Operational tasks

• Works hands-on with the Flowable BPMN engine to design, model, and implement business processes.
• Able to read, write, and validate Groovy scripts for business logic within BPMN models, utilizing AI to generate initial script versions.
• Translates business requirements into functional requirements, mock-ups, and diagrams.
• Models business processes in e.g. Draw.io, creating high-level diagrams for approval before transitioning to detailed BPMN modeling.
• Collects and clarifies requirements received from product/project management and internal customers.
• Works together with lead developers to provide high-level estimates that support defining a lead time for the requested feature.
• Works together with UX designers and Product Owners to define requirements for prototypes.
• Defines user stories with acceptance criteria in collaboration with lead developers.
• Is responsible, alongside the functional team, for delivering according to business priorities as indicated by stakeholders and product owners.
• Validates functionality in the User Acceptance environment for both happy paths and failure scenarios (unhappy paths).
• Ensures the design accounts for both success and failure cases, anticipating real-world complexities and edge cases.
• Organizes and supports handovers of projects or products after delivery to the operations team.
• Clarifies QA questions on functionality and regression test scenarios.
• Organizes team meetings according to established practices (e.g., daily stand-up, retrospective).

Organizational tasks 

• Follows project requirements, quality standards and deadlines as set in the project specifications;
• Deals with complexity and keeps efficiency and ease in mind when defining functional requirements;
• Applies work procedures, guidelines and instructions in performing the job responsibilities and tasks;
• Depending on the level of expertise, takes part in technical evaluation of candidates, trains, mentors and coaches newcomers and colleagues to ensure knowledge sharing;
• Keeps confidentiality of all company information;
• Takes over colleagues’ tasks and responsibilities during holidays or other leaves;
• Follows instructions and guidelines when using company equipment (e.g. IT, phone, car) and maintains them in good condition;
• Registers the time worked in designated tools (e.g. NetSuite, Jira) and 
• absences in advances following internal procedures (NetSuite);
• Provides necessary documents & certifications and fills in the required documents as per company and/or department rules and regulations (e.g. criminal record, expense report, attendance sheet);
• Follows the Collective Labor Agreement, Unifiedpost Internal Regulations and Fire, Work Health & Safety norms and regulations; 
• Ensures proper usage of software applications installed on Unifiedpost IT equipment applying existing rules and recommendations against software viruses;
• Maintains software configuration and makes sure that any new software installed is licensed.

Your skills and experience

Technical competencies

• Hands-on experience with BPMN, particularly using the Flowable BPMN engine, is mandatory.
• Proficiency in Groovy scripting or java is required, including reading, writing, and adapting scripts to different business needs.
• Experience with IntelliJ IDEA, Git, and Jira is essential.
• Experience in working in software development environment is mandatory;
• Business analysis or product management experience is required;
• Practical knowledge about User Stories and Use Case modelling is a big plus;
• Knowledge of Agile Frameworks like SCRUM and/or Agile PM is required;
• Experience with project or product delivery.
• Having a technical Java background is a big plus
• Possess an understanding of sequence diagrams, REST APIs

Behaviour competencies

• Excellent verbal and written communication skills in English (if possible experience working with native-speaking English or Western European colleagues)
• Critical thinking - the ability to search, classify, interpret, synthesize, and present information;
• Ability to plan, prioritize and deliver autonomously the job tasks and responsibilities;
• Ability to work with distributed teams, people from different cultures and countries, and constructively deal with differences of opinions and views;
• Proactive, takes ownership, focuses more on problem solving than problem finding and adapts to changing environments and priorities; 
• Innovation - curious about new technologies and development methods, think about continuous improvement and find new tools and methods for yourself and your colleagues;
• Availability to travel abroad (no more than 1-2 times per year for about 1 week), if needed.

Will work in close relationship with

Development, QA, Architect, IT department, Project Management, Product Owner and Support.

Why you'll love working here

• Office hours: 9:00 AM 🡪 12:00 PM, 1:00 PM 🡪 06:00 PM, off on Saturday and Sunday. Annual holidays leave will be following Vietnam law and as company regulations.
• 25 days of annual leave
• Social insurance, health insurance, and unemployment insurance will be under Labor Law.
• Generous private medical health insurance for employees & family members
• Flexible working hours
• Competitive remuneration package
• 13th salary
• Dynamic, young & international environment
• English & professional training course
• Team building activities & outing
• Brand new & state-of-art Agile office
• Opportunity for traveling & training in Europe