Application Platform Specialist

Top 3 reasons to join us

• Professional & global working environment
• Lots of training & development opportunities
• Health-care insurances by international provider

Job description

JOB PURPOSE:

• To ensure the stable, secure, and efficient operation of the assigned IT platform domain (Application) while contributing to innovation and product development
• The role focuses on:
• System operations, reliability, maintenance, monitoring, and optimization.
• Enhancing platform capabilities, driving digital innovation, and developing new solutions aligned with business transformation.

ACCOUNTABILITIES:

1. System Operation

• Operate, monitor, and maintain the assigned platform domain to ensure reliability, availability, and performance
• Troubleshoot incidents, perform root cause analysis, and drive long-term fixes.
• Apply patches, updates, configuration changes, and security hardening practices
• Maintain documentation, including architecture diagrams, configurations, and SOPs.
• Collaborate with global/regional IT teams on standardization and governance.
• Ensure compliance with IT policies, security standards, and audit requirements.

2. Product Development & Innovation

• Support design, development, and deployment of new features or platform enhancements
• Research new technologies and propose improvements for the domain
• Participate in solution design discussions with cross-functional teams.
• Build POCs (Proof of Concepts) for new tools or modernization opportunities.
• Contribute to automation and optimization of workflows and system processes.

3. Data Platform

• Manage data pipelines, ETL/ELT processes, and data quality checks
• Maintain data storage systems (DWH, Lakehouse, Databases).
• Monitor system performance and optimize data workloads.
• Develop new data models, semantic layers, and analytics products
• Implement data governance, lineage, and catalog solutions.
• Explore ML-based data quality and anomaly detection features.

4. Application Platform

• Administer core business applications (ERP, CRM, HCM, in-house apps).
• Manage configurations, permissions, and application integrations.
• Coordinate with vendors for issue resolution and updates.
• Support new feature development and application enhancements
• Participate in application redesign or modernization initiatives
• Automate administrative tasks and adopt low-code capabilities.

5. Integration Platform

• Operate and maintain enterprise integration platforms (API gateways, ESB, iPaaS).
• Monitor message queues, API performance, and data flows
• Troubleshoot integration failures and ensure high availability
• Design and build new APIs, event-driven flows, and system connectors.
• Improve integration architecture for scalability and resilience.
• Adopt emerging integration patterns (serverless, event streaming).
• Operate and maintain enterprise integration platforms (API gateways, ESB, iPaaS).
• Monitor message queues, API performance, and data flows.
• Troubleshoot integration failures and ensure high availability
• Design and build new APIs, event-driven flows, and system connectors.
• Improve integration architecture for scalability and resilience.
• Adopt emerging integration patterns (serverless, event streaming).

Your skills and experience

Qualifications

• Bachelor’s degree in Information Technology, Computer Science, Engineering, Data Science, or a related technical field.
• Strong understanding of cloud technologies and architecture (Azure).

Experiences:

• 3–5 years of experience in platform/system operations, engineering, or technical support
• Hands-on experience maintaining, optimizing, and troubleshooting production systems
• Experience supporting or developing digital products, enhancements, or technical solutions.
• Familiarity working in agile or hybrid project environments.

Competencies:

• Strong problem-solving and communication skills
• Strong troubleshooting, diagnostic, and analytical skills
• Understanding of cloud-native services, CI/CD pipelines, monitoring, and automation.
• Ability to read/interpret technical architecture diagrams and system workflows.
• Competency in scripting or automation (PowerShell, Python, Bash, or domain-specific tools).
• Familiarity with ERP and enterprise system integration.
• Ability to manage incidents, change requests, and operational tasks effectively
• Strong documentation habits: SOPs, runbooks, configuration logs, release notes.
• Knowledge of cybersecurity fundamentals and secure-by-design principles

Languages:

• Vietnamese & English

Other requirements:

• Strong performance to act within given boundaries
• Effective communications and empathy
• Comfortable with managing internal relationships and partnerships
• Ability to gather the needed information, to define the needs and demands on information management and functionality with the ability to move between strategy, tactical and operational demands delivering high quality products
• Ability to participate in and facilitate group meetings
• Decision making skills

Why you'll love working here

• 13th month salary, KPI bonus, annual salary review
• Annual Health Check, Year End Party
• Company Trip, Team Building, Family Day
• Health Insurance (Generali care 24/24 Insurance)
• Birthday Gift, Staff Gift