Sr. Technical Writer (SAP, English)

Job description

Job Description:
We are seeking a skilled and detail-oriented Technical Writer to craft high-quality documentation that enhances user understanding and contributes to the success of our platform. Reporting directly to the Chief Executive Officer (CEO), the Technical Writer will be responsible for developing and maintaining comprehensive technical documentation to facilitate user understanding and engagement with the platform. The ideal candidate will possess exceptional communication skills, technical expertise, and the ability to work collaboratively with diverse stakeholders.

Key Responsibilities:

1. Technical Documentation Development:

• Create, update, and maintain core technical documents, including but not limited to: Technical specifications, Design specifications, Architecture documents, System operation manuals, Data flow diagrams and process workflows, …
• Establish and adhere to documentation standards to ensure consistency and quality.

2. Collaboration with Teams:

• Work closely with software engineers, architects, and product managers to gather in-depth technical information.
• Actively participate in design and development meetings to document technical decisions and system designs accurately.

3. Document Management:

• Develop and maintain a centralized repository for technical documentation, ensuring version control and accessibility.
• Ensure documentation reflects the latest updates in system design and functionality.

4. Review and Validation:

• Conduct regular reviews of technical documents to ensure accuracy, clarity, and compliance with best practices.
• Work with teams to validate the technical feasibility of specifications and designs.

5. Standards Compliance:

• Align documentation practices with relevant industry standards, including SAP best practices and other compliance frameworks where applicable.

Your skills and experience

• A bachelor’s degree in Technical Communication, Computer Science, Engineering, or a related field.
• A minimum of 3+ years of experience in technical writing, with a focus on software or system documentation.
• Familiarity with SAP integration platforms or enterprise data governance is highly preferred.
• Experience with UML diagrams, flowcharts, and other visual design tools is a must.
• Knowledge of Agile methodologies and version control systems (e.g., Git).
• Proven expertise in creating technical specifications, design specifications, and related documentation for software products.
• Proficiency in documentation tools such as Confluence, Markdown, Adobe FrameMaker, or similar platforms.
• Strong understanding of enterprise software, SAP systems, and system integration concepts.
• Exceptional analytical skills to interpret complex technical information and present it clearly.
• Strong organizational skills, with the ability to manage multiple documentation projects concurrently.
• Fluency in English

Why you'll love working here

• 15 days of annual leaves
• Competitive salary (+13-month salary include) 
• Health insurance, social insurance according to the government regulations 
• PVI Healthcare Insurance 
• Have a chance to work in an international, friendly, open environment 
• Annual Travel opportunity