Senior IT Business Analyst

Top 3 reasons to join us

• Top-tier banking environment in Vietnam
• Challenging opportunities for the “Greater” You
• Attractive career path and benefits

Job description

Job Purpose

- The job holder responsible for application development: Directly consulting and analyzing development requirements from business units, ensuring complete and effective conversion of business unit requirements into application requirements. 

- The job holder responsible for user support: Directly support users in daily activities, ensuring users' problems are handled as quickly as possible, meeting their business needs.

Key Accountabilities (1)

Responsibility in developing applications 

- Receive requests to develop and improve products, processes, and features from business units. Analyze and advise business units the most effective plan to fulfill requirements. 

- Talk to the development department to design a solution for these requirements. Develop detailed requirements specification in a language suitable for programmers (developer); Ensure development requirements are clear and technologically feasible.

 - Participate in coordination with the professional unit to check the development results, to ensure that the application meets the requirements agreed with the business unit. 

- Prepare and issue user manuals for technology products. 

- Participate in direct training on products and technology features for IT support department and professional staff if necessary

Key Accountabilities (2)

Responsibilities in user support: 

- L2, L3 level support with assigned requirements.

Key Accountabilities (3)

Other responsibilities

- Participate in technology projects as assigned. 

- Participating in the development of business processes and guidelines of the Unit. 

- Participate in technology risk handling as assigned. 

- Perform other tasks as required by management

Key Relationships - Direct Manager

Team Lead, IT Business Analysis

Key Relationships - Internal Stakeholders

Division, units, branches/subsidiaries of TCB

Key Relationships - External Stakeholders

Application/solution provider partners, IT departments of key customer businesses

Your skills and experience

Success Profile - Qualification and Experiences

Qualifications 

Graduated from University or above. 

Business analysis certificate preferred. 

Work Experience 

Minimum 3 years in related field Foreign language 

English/ according to TCB's regulations in each period

Success Profile - Functional Competencies 

Digital Literacy - Level 2
Agile mindset and working - Level 2
Influencing and Negotiation - Level 2
Analytical Thinking - Level 2
Business acumen - Level 2
Financial acumen - Level 2
Market assessment - Level 2
Quality management - Level 2
Systems Requirement specification - Level 2 

Success Profile - Leadership Competencies
Strategic Mindset - Level 1
Change and Innovation - Level 1
Collaboration - Level 1
Talent Development - Level 1

 Results Orientation - Level 1 

Success Profile - Culture Fit (Core Values) 

Collaboration For Common Objectives 

Customer Centricity 

Innovation and Creativeness 

Self-development 

Work Efficiency 

Success Profile - Personal Attributes 

1. Integrity, modest 

2. Optimistic, Adaptable & Emotionally Controlled 

3. Conscientious, Resilient, Vigorous & Achieving 

4. Persuasive, Unconventional & Forward Thinking

Why you'll love working here

WHY BECOME IT/DATA EXPERTS AT TECHCOMBANK?

• Investing over 300 million USD to develop large-scale IT projects, Techcombank is one of the leading bank in Technology trends in Vietnam
• You will grow with Techcombank by having the opportunity to learn from top experts from across the world
• Techcombank provides a rewarding remuneration structure that commensurate with your achievement and contribution
• Techcombank is the Top 2 Best place to work in the banking industry where you can experience various exciting activities throughout the year: Company anniversary, Team building, Active Saturday , Year End Party, etc.