Quality Assurance Manager

Job description

Lead the QA Team:

• Manage, mentor, and develop a team of QA engineers and testers.
• Set performance goals, provide regular feedback, and conduct performance evaluations.
• Ensure the team has the necessary resources, skills, and motivation to achieve their objectives.

Quality Strategy & Planning

• Develop and implement a comprehensive quality assurance strategy that includes manual and automated testing.
• Create and manage test plans, schedules, and resource allocation based on project requirements.
• Define and monitor quality metrics to measure and improve the effectiveness of testing processes.

Test Automation:

• Drive the adoption and expansion of test automation frameworks and tools.
• Collaborate with development teams to ensure continuous integration and continuous testing (CI/CD) processes are in place.
• Identify areas of the software development lifecycle where automation can improve efficiency and quality.

Collaboration & Communication

• Work closely with product managers, developers, and other stakeholders to understand project goals, risks, and testing requirements.
• Ensure clear communication of QA status, issues, and risk factors to project stakeholders and senior management.
• Participate in project planning meetings to provide QA input on timelines, risks, and dependencies.

Process Improvement

• Continuously assess and refine QA processes and best practices to improve efficiency and quality.
• Introduce industry-leading QA methodologies, tools, and technologies to the team.
• Foster a culture of quality across all stages of product development, from requirement gathering to final release.

Defect Management:

• Oversee the defect management process, including defect identification, tracking, and reporting.
• Ensure defects are properly categorized, assigned, and resolved in a timely manner.
• Collaborate with development teams to troubleshoot and address critical defects effectively.

Compliance & Risk Management:

• Ensure that testing activities comply with industry standards, regulatory requirements, and company policies.
• Conduct risk analysis to identify potential product vulnerabilities and implement mitigation strategies.
• Ensure that all product releases meet the required quality standards before delivery to production.

Your skills and experience

Experience:

• 10+ years of experience in software quality assurance, with at least 4 years in a manager or leadership role.
• Strong experience in both manual and automated testing strategies, including end-to-end, functional, regression, and performance testing.

Technical Skills:

• Proficiency with QA tools such as Selenium, JUnit, TestNG, or other test automation frameworks.
• Hands-on experience with CI/CD pipelines and integrating testing into continuous deployment processes.
• Strong understanding of software development methodologies such as Agile, Scrum, or Waterfall.
• Experience with bug tracking tools such as JIRA, or similar.

Leadership & Communication:

• Proven ability to lead, motivate, and develop high-performing QA teams.
• Excellent verbal and written communication skills, with the ability to communicate technical concepts to non-technical stakeholders.
• Strong organizational skills, attention to detail, and ability to manage multiple priorities simultaneously.

Problem Solving:

• Strong analytical and problem-solving skills, with the ability to identify issues early and implement solutions.
• Ability to work in a fast-paced environment and manage time effectively across multiple projects.

Preferred Qualifications:

• Experience with microservices architecture.
• Familiarity with performance testing tools like JMeter or LoadRunner.
• Certifications in quality assurance (ISTQB) are a plus.

Why you'll love working here

• Be part of a forward-thinking team that drives innovation and transformation
• Opportunity to work with cutting-edge technologies in the cloud and big data space
• Competitive salary and bonus package
• Staff loan with special interest rates
• Training courses based on the job, Training framework/Learning RoadMap for each position
• Insurance in accordance with Labor laws + VPBank Care insurance for all employees. (insurance covered for family members for entitled employees)
• Annual leave (varied based on job grade)
• A dynamic and friendly working environment, full of great opportunities to develop your career and abundant interesting activities to join (Sports competitions, talent contests, teambuilding…)
• Working time: from Monday to Friday