Cloud Platform Manager (AWS)

Top 3 reasons to join us

• Attractive salary and benefits 
• Extensive leave up to 21 days per year
• Multi-culture working environment

Job description

As a Cloud Platform Manager, you will be responsible for the following tasks:

• Accountable & oversee daily cloud operations including: Routine operations and maintenance, Incident Management, Problem Management, Change Management, Crisis Management and Disaster Recovery across multiple technologies & cloud environments and teams to deliver high quality & stable services to FWD business units. 
• Coach & lead the team to grow the capabilities for picking up new technologies’ s implementation and on-going support so as to gradually reduce the reliance on service providers.
• Develop System Reliability Engineering (SRE) processes in Cloud operations for FWD Group.
• Engage, influence and evangelize practices across country CTOs & IT departments with different developments, operational and products groups to align technology services/ solution delivery. 
• Drive capacity planning, performance analysis, instrumentation and other non-functional systems requirements on Cloud platforms.
• Define and build automation tools for system health monitoring and production acceptance tests to validate production changes.
• Lead and define roadmap of the Cloud capability and functions that cloud operations team will deliver over time. Differentiate our values with other service providers
• Partner with entire Group & local Market Technology teams to identify options and plans to ensure the highest availability of systems running on Cloud environment.
• Develop relationship and influence the day-to-day technology team decision making to enable the capability to deliver technologies with Cloud-first strategy.
• Provide guidance to the entire Group & local Market Technology team on resolving Cloud issues, questions, systems configurations and problem resolution.
• Lead the team to compliant with IT Risk & Security policies, ensuring that cloud services comply with security requirements.
• Resource allocation to support cloud related activities across different countries.
• Establishing strong relations and partnerships with major vendors and system integrators to work with them in maximizing FWD’s investment in new technology.

Your skills and experience

• More than 10 years of experience in IT operations management which at least 6 years in cloud environment
• Proven track record in develop and enforce standard operating procedures (SOP) on Cloud operations
• Demonstrated experience with Cloud (Azure & AWS) native technologies including IaaS, PaaS, Data analysis, CloudApp, etc.
• Proven experience on Cloud (Azure & AWS) operations with complex global enterprise scale environment
• Demonstrated experience on ITSM processes and certified with ITIL foundation certification, ISO 20000 or ISO 27001
• Experience and knowledge of containers, orchestration tools and container administration, e.g. AZURE AKS, AWS EKS, Redhat Openshift, Kubernetes, etc.
• Hands-on experience in DevOps toolchains such as Jira, Git, Bitbucket, Jenkins, and Ansible
• Proficient in cloud (AZURE& AWS) services, preferable with knowledge in multiple cloud services such as Compute, Storage, Containers, Serverless, Analytics, Database, Management and; Governance; 
• Intermediate to advanced knowledge of networking, in particular building cloud (Azure& AWS) networks and integrating them with on-premise networks in a secure and reliable manner.
• Strong knowledge of Infrastructure as Code tools like Ansible, Terraform.
• Ability to participate in fast-paced DevOps and Engineering teams within Scrum agile processes
• Excellent problem solving skills.
• Autonomy.
• Good command of spoken and written English

Degrees & Certifications:

• Degree holder in Computer Science / Information Technology or equivalent
• Holder of at least one of the following AZURE Certifications: AZURE Solutions Architect, AZURE DevOps Engineer, AZURE Data Analytics, AZURE Database, AZURE Machine Learning or AZURE Security;
• Holder of at least one of the following AWS Certifications: AWS Certified Cloud Practitioner, AWS Certified Solutions Architect, AWS Certified SysOps Administrator, AWS Certified DevOps Engineer;
• Automation tools certification (e.g., Ansible, Terraform, UiPath, etc)

Nice to have:

• Strong understanding of DevSecOps is an asset.

Why you'll love working here

Health insuranAttractive salary and benefits  

• Extensive leave up to 21 days per year
• Health insurance for employee + spouse & children  
• Professional and multi-culture working environmentce for employee + spouse & children