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+2
Posted
3 days ago
Top 3 reasons to join us
- Extremely competitive salary.
- Healthcare insurance package.
- 13th month and productivity bonus.
Job description
- Provide advanced technical support for enterprise applications, including troubleshooting and resolving application issues.
- Monitor application performance and address any issues to minimize disruptions to users.
- Perform software installations, updates, and maintenance to ensure applications are up-to-date and functioning properly.
- Manage the delivery and packaging of applications using Citrix or other deployment tools.
- Optimize application delivery processes to enhance efficiency and user experience.
- Collaborate with various departments to address application-related issues and improve user experience.
- Document and implement application processes, development, and testing.
- Provide training to end users on application usage and best practices.
- Monitor application performance and ensure key performance alerts and monitoring metrics are captured.
- Assist with the development and implementation of new application solutions as required.
- Inform Leadership of recurring Incidents.
- Performs other duties as assigned.
- Complies with all policies and standards.
Your skills and experience
- Experience in application support, installation, and troubleshooting.
- Experience with specific tools and technologies, such as Citrix, virtualization, and ITSM tools.
- Experience with software updates, application packaging, and managing deployments.
- Experience with virtualization technologies (such as VMWare) is an advantage
- Intune and Azure (EntraID) experience
- Familiarity with operating systems (Windows and/or Linux), MS Active Directory, and basic networking fundamentals.
- Able to use Microsoft Office Applications at a high level.
- Exceptional organisational skills and time management skills.
- Good at writing and speaking in English to work with other team members in global
Why you'll love working here
- Extremely competitive salary.
- 13th month & productivity Bonus.
- Yearly salary review.
- Healthcare insurance package.
- 24/24 Personal accident insurance.
- State-of-the-art office environment.
- Yearly outing.
- Detailed induction, training and on-going career development.
- Opportunity for overseas training and travel.
- English training programs.
- 5-day week.
- Flexible start-times.
- Free lunch.
- Free parking.
- Full Social Club including gym, yoga, football, badminton, swimming.
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MiTek Viet Nam
View company
MiTek®
Company type
IT Product
Company industry
Software Products and Web Services
Company size
1000+
employees
Country
United States
Working days
Monday - Friday
Overtime policy
No OT
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