Software Service Engineer (Software tester & support)

Top 3 reasons to join us

• Attractive benefits
• Hybrid working concept
• Strong & long career-path development in business

Job description

As a Software Test Engineer in Swisslog, you are helping to:

• Contributing to the implementation of our software product to meet customer needs in the area of automated warehouse and distribution solutions.
• Analyzing user requirements and coordinate with project stakeholders to provide comprehensive spec in early phase of project.
• Design and execute manual test cases during iterations.
• Implement and execute Software Integration Test, System Test to ensure quality. (subsystems/robotics interaction and operator user interfaces)
• Documentation of the solution and creation of user manuals.
• Go onsite integration (EU, Dubai, KSA, etc.) of our software with other subsystems/robotics and the customer‘s systems at the customer side .
• Close collaboration with our customers, our software teams in Germany, Switzerland and other countries during the projects.
• Take ownership on quality gate to ensure project will be transit to Customer Service/Operation phase smoothly.
• Coordinate with local team and international teams to handle customer support activities.
• Incident and problem management.
• Go onsite (EU, Dubai, KSA, etc.) to train and support the customer in terms of warehouse operation.

Your skills and experience

• At least 02 year of experience in Automation Testing system (Java, Jenkins, WebDriver, Junit, SOAP, Mockito, etc.);
• At least 03 year of experience in Manual System Testing. 
• Ability to communicate in English (intermediate level or above).
• Ability to analyze requirements and consult project stakeholders.
• Design test cases from spec, design, use cases
• Knowledge about Oracle PL/SQL or SQL Server is a plus.
• Passionate about coding and software quality.
• Team spirit and right working attitude.
• Ability to handle automated system test.
• Ability to handle 24/7 customer support activities.
• Ability to travel to Germany, Switzerland, Dubai, and other countries.

Working Domains 

• Technical: SQL, Java, Robotics/Hardware communication
• Soft-skills: Communication, English, Mobility
• Business: Intralogistics

All interviews are will to be done in English.

Why you'll love working here

Swisslog offers challenging work in a globally networked environment as well as competitive salary and social benefits. At Swisslog, every employee is valued and plays an important role in achieving our vision and goals. Everything we do revolves around our corporate values of competence, collaboration, commitment and clarity. To shape a successful future, we promote a culture of passion and innovation, and offer an environment where your talent can be nurtured.

Your Benefits 

• 100% Salary payment during probation period;
• Bonus: 13th month salary;
• Bonus: 14th month salary;
• Working onsite to abroad countries;
• Working hybrid with 3 days in the office;
• Flexible working time;
• 20 days of annual leave and fully paid sick leave;
• Insurance is according to the VN labor law and based on gross salary;
• Premium health care for you plus your spouse or child;
• Annual team building trip;
• Yearly performance review;
• Happy lunch every Friday and other team activities monthly;
• Monthly individual phone cost;
• Free snack & coffee;
• Free motorcycle parking;
• Laptop and accessories for the highest mobility;
• And importantly, endurance care and support from team and management.