IT Systems Support Engineer

Job description

As an IT Systems Support Engineer, you will be responsible for the following tasks:

• Engineer robust cloud infrastructures for internal and client-facing projects base on FWD group cloud platform strategy.
• Translate proposed architecture views into engineered solutions that meet security and data protection requirements.
• Join in the implement native, hybrid and multi-cloud infrastructure configuration and development.
• Monitor and address cloud service issues, scalability, upgrade security controls, and troubleshoot user and FWD Group cloud platform issues.
• Provide support and collaborate with delivery teams to implement data applications on FWD group cloud platforms.
• Support the product/project delivery cycle, install/release and configure application system & open source software, provide evidence of security controls as needed.
• Provide the support for cloud resources monitoring and optimization

Your skills and experience

Must have:

• 2+ years of overall experience in Linux/Unix server administration, infrastructure setup, scripting configurations and security issue remediations
• Experience in deploying and life cycle management of platform services on public cloud infrastructure like Azure Cloud or AWS Cloud
• Scripting background with PowerShell or Azure CLI, Configuration management experience on Windows and Linux
• Experience with Azure main components, Ex. AKS, ADF, Databricks, ARM etc.
• Well versed in DNS, Load Balancing, SSL, TCP/IP, networking and security
• Strong troubleshooting skills and ability to work in delivery driven team environment, handle multiple tasks and react quickly to problems and issues

Degrees & Certifications:

• Bachelor’s degree or above, major in computer or IT.

Nice to have:

• Knowledge of security best practices is preferred

Why you'll love working here

• Attractive salary and benefits  
• Extensive leave up to 21 days per year
• Health insurance for employee + spouse & children  
• Professional and multi-culture working environment