Posted
1 day ago
Top 3 reasons to join us
- Top Salary, Awesome Benefits
- Premium healthcare for 3 members in family
- Grab to work, Lunch allowance for all employee
Job description
- Technical: Develop an in-depth understanding of the company's products or services and stay up-to-date with industry trends and technologies
- Customer Engagement: Engage with potential customers to assess their requirements and challenges
- Solution Presentations: Create and deliver compelling technical presentations, demonstrations, and proposals that showcase the value of the company's offerings
- Customization: Collaborate with the product development team to tailor solutions to meet specific customer needs, ensuring alignment with technical capabilities
- Technical Support: Provide pre-sales technical support, answering customer inquiries, and addressing concerns about product functionality and compatibility
- Product Knowledge Transfer: Work with the product team. Then train sales teams on the technical aspects of products or services
- Proof of Concept (PoC): Collaborate with customers to design and execute PoCs to validate the effectiveness of proposed solutions
- Technical Documentation: Prepare and maintain technical documentation, including proposals, case studies, and technical specifications
- Competitive Analysis: Stay informed about competitors' offerings and market trends
Your skills and experience
- Bachelor's degree in a relevant technical field (e.g: Computer Science, Engineering) is often preferred.
- 3+ years of experience in Presale Manager along with 5+ years of Tech sales, customer success, or a similar role experience, preferably in the Fintech industry.
- Understanding about Banking language and flows.
- Proven experience in a technical role, such as software engineering, architecture solution, technical support.
- Strong problem-solving skills and the ability to translate complex technical concepts into clear, customer-friendly language.
- Excellent communication skills, capable of coordinating effectively with both internal teams and external partners.
- Customer-focused mindset with the ability to build and maintain strong customer relationships.
- Familiarity with sales processes and the ability to work collaboratively with sales teams.
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Preferred Qualifications:
- Experience with Banking & Financial B2B products, especially payment/ credit transfer solutions.
- Knowledge of AI/Machine Learning topics
- Experience in managing KYC process or Fraud Risk management for customer onboarding
Why you'll love working here
- Competitive compensation package, including 13th-month salary and performance bonuses
- Comprehensive health care coverage for you and your dependents
- Generous leave policies, including annual leave, sick leave, and flexible work hours
- Convenient central district 1 office location, next to a future metro station
- Onsite lunch with multiple options, including vegetarian
- Grab for work allowance and fully equipped workstations
- Fun and engaging team building activities, sponsored sports clubs, and happy hour every Thursday
- Unlimited free coffee, tea, snacks, and fruit to keep you energized
- An opportunity to make a social impact by helping to democratize credit access in emerging markets.
Trusting Social
View company
Making Financial Inclusion a Reality using Machine Learning and AI
Company type
IT Product
Company size
301-500
employees
Country
Singapore
Working days
Monday - Friday
Overtime policy
No OT
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